I made the MISTAKE of purchasing a brand new truck from this place. I could write a book about my bad experiences with this place. The worst is the PUSHY salesmen trying to sell me another truck. They started in when my truck was still new. Even worse than the salesmen is the woman they have giving courtesy calls the evening before your scheduled appointment. She is very nice but has an irritating phone voice and comes across as very insecure. I have never experienced a courtesy call like that before. She even asked me if she could purchase my Avalanche! I had to hold the phone an arm’s length away from my ear because the voice was so annoying. Instead of just getting the the point of the call she carried on for quite a while. First and hopefully last annoying courtesy call I have ever had. She could not have been nicer. Even if she was trained properly I don’t think there is much that can be done about her voice.
Ben D.
Évaluation du lieu : 5 Cincinnati, OH
These guys are AWESOME! I was far from home(Cincinnati, OH), on a road trip when I heard the most horrendous noise coming from my wheel-well. We found this dealership/service with the Chevy app, and went here. They were incredibly busy, but they squeezed us in, discovered a small pebble had lodged in between two somethings, fixed it and got us on the road. The best part: no charge They were super friendly and very competent. If you live around here, you’re lucky to have such an awesome and knowledgeable service staff!