Red’s Towing

Couldn’t agree more with these negative comments… the lady I talked to was so rude and inconsiderate… I wonder if she takes pride in her despicable manners and arrogance… just bought my car a day before it was towed and found out that my car has been damaged… they took a photograph before I left and I was only asking if I can have access to these photos to ascertain that the damage was due to their towing… the lady hang up the phone after telling me not to be ridiculous… With her manners. I’m pretty sure everyone around her is very proud of her… so disgusting… First time I cannot help but voice out my disappointment… don’t ever forget the law of karma!!!

Smoke from car engine so moved to shoulder on highway. Called police which had Red towing come out. Service was good. Can’t comment on the price since first time was towed long distance. $ 150 for the tow, $ 3/​mile and $ 4 for each toll.

These scum bags are the dirt of the earth. Towed my car (on Christmas– from my moms condo complex who I was clearly in from out of state visiting) and then damaged it and threatened me to leave the property for trespassing when I went to pick up my damaged vehicle. I have this all on film since they feel it’s necessary to film every interaction and have cameras on the facility at all times… Something tells me they’ve had a few run ins with law suits. Several 6ft men used to pressure me into leaving or calling the police which I encouraged because no cop would recommend I drive off a lot with my alarm perpetually going off and my gears locked. (Mind you my car was serviced in full about a week prior and in perfect condition until the morning after it was towed… hmmmm) they also started the interaction by confronting me about the damage they caused to the horn by asking «if I was educated»?
After picking up my vehicle, almost being physically assaulted and having the most pleasant exchange with these degenerates, my friend was towed again that night from my moms condo complex, he had a sign in his dash stating he was a visitor at my unit. Still towed him. Paid over $ 300 in order to get both my vehicles back over the Christmas holiday weekend… Merry f**ing Christmas to us– I would be a huge piece of s**t too if I worked at this crappy little shack on holidays. Towing companies are never pleasant to deal with but these POS’ take the cake for being exceptionally unpleasant and definitely unsatisfactory. Is there an option for no stars?

Absolutely lunacy that such a boondocks operation hasn’t been shut down. Oh. And stellar F rating on the BBB site. Ever wonder what happens when you put a group of disgruntled people in a small office with no joy or happiness in life other than creating misery for others? The DMV is a dream compared to 10 minutes dealing with this ilk.

If only I could give NO stars. I am a tenant who called to have a car towed from my parking spot after trying to find who’s car it was. I called Red’s thinking they’d be more than helpful since their signs are posted all around my place. The woman on the line was beyond rude and unprofessional, asked me 4 times for the address and proceeded to tell me she couldn’t find a contract for my building even to clearly they have one with the property. After hanging up on me, I called back to ask for a supervisor. She told me their was NO supervisor and that my contract stated tenants can’t call to have a car towed but then she couldn’t tell me who I could have call about it. I asked her again, who do I call to get these people out of my spot and to let me speak to a supervisor. She yelled at me «there’s NO fucking supervisor!!!» After yelling at each other for several seconds, I hung up and called the police. I’m still sitting here waiting for someone to remove this car from my space.

After reading these reviews, I am in SHOCK that this place is still in business. How many cars are you allowed to illegally tow before something happens? My boyfriends car was towed from our complex a year ago and it had a permit sticker on it. I was even making excuses for them on the way there (maybe the sticker fell), thinking there was no way they would make the mistake of towing a car with a parking sticker. I mean. this is their job right? Apparently their job is to just be a bunch of jerks and get money any way they can. Him and I both missed work just to go down there and point out the sticker on the windshield. They then just let him leave. No apology, no reimbursement, NOTHING! Had another incident with them today. They couldn’t give us any information about who to talk to because their manager wasn’t there and they weren’t listening to anything we had to say. They said they had photos to prove where he was parked but also said we would never get to see them. If you have the choice of which towing company to use, use a different one. Every person in that office seemed like scum.
But seriously, why isn’t there an option for no stars? Why is the lowest 1 star? They don’t deserve any kind of star.

Pretty much the worst business I can think of in Glenview. Rude, flippant and just looking to make a dollar anyway possible.

I wish I could give no stars.
these guys are the scum of glenview
dirty, tricky people who do everything they can to tow your car even when it was their mistake and they do not admit it
They towed my car and charged me 172.50 and there were no warning signs saying that they would tow my car.
Crooks is what they are… I hope they realize that what they do for a living is steal peoples car and blackmail them to pay cash to get their car back.
HORRIBLE SERVICE AND DECEPTIVE CROOKS

I was a visitor y’day in Glen Oaks Commons apartment. I reached there by around 7 pm and it had snowed more than 6 inches y’day. I couldn’t locate any sign which can
specifically tell is there some visitor’s parking or not? I was leaving at around 10:15 PM in night and then come to know my car has been towed away. It was very
difficult to figure out Red’s towing company… somehow managed to reach there before 12 midnight… they were very rude and charged $ 172.50 while entire chicago area —
it’s not more than $ 150. Moreover my car got damaged also while getting towed-​front bumper damage and struts also got damaged.
The two people were very rude in terms of dealing with me.
When i asked — what kind of towing truck you have used — the african american man said… i am not going to tell you. When i asked — you should tell me as my vehicle
has been damaged… he said don’t threaten me… i won’t respond…
the other person who printed the invoice — when i requested to take the picture of the original invoice — didn’t let me do that.
This towing company is just making the money from the visitors/​residents of Glen Oaks Commons apartments at Des Plaines IL and nothing more than that.

There are people in this world who make a living preying off others, and Red’s falls in this category. I had a parking sticker on my car, that allowed me to park in my complex until I got my car registered with the association. The towing company says it was not display on the dash and found the permit on the FLOOR of my car. The driver who picked up my car took a very close up photo of my expired temporary permit that ended June 30^th that I had left on just in case. The picture was so close up it bordered the entire sticker and cut out my new permit sticker directly next to it. It was a pure scam. They would not even negotiate the price. I am out nearly 200 dollars. The residue from my permit sticker shows where it was on my windshield, yet when I get my car out of the lot, I find it wedged between my passenger door and seat. I will be filing a complaint with the BBB, putting flyers out to other complexes and business parking lots they service as they already have a failing grade in BBB. I will be writing to my condo association board. Their practices are unethical and illegal. At the end of the day it’s their word against mine if I were to take them to court. I warn other businesses to look at the BBB report before hiring this company for your towing needs.

Low-​down, sleezy dirt bags. They will tow your car from right under you if you give them the chance. They even have a sign that says, «Don’t waste our time telling us why YOU got towed.» IE. Pay up. I am comforted knowing there is a special place in Hades for these evil-​doers.

Just a terrible, terrible place. Towed my car which had a tag allowing temporary parking in the parking lot (just moved in). The manager was just shouting all the time and his secretary turned her back when I asked a question. Everything is incredibly slow. They realized that I was legally parked but just did not care. Don’t undestand how they stay in business.

Towed my car, which has a handicap plate, from a designated parking spot in my complex where I live! Seriously, they towed my car that was parked twenty feet from my own garage door, from a legal designated parking spot. I thought the car was stolen, so I reported it as such. One week later the Glenview police called me to tell me they found my car at Red’s Towing! I thought there was a law that towing companies have to report tows to the police in a timely manner, but I guess not, especially when the company is charging $ 36 per day to keep your car there. I asked the rude guy at Red’s who told him to tow my car and he said he didn’t know. I asked him why it was towed from my residence and he said he didn’t know. This is what lawyers are for, so I’m going to let mine sort out why a towing company would haul away a legally parked car with a permanent handicap plate on it.