ServiceMaster

I had to deal with these people long-​distance for mold remediation after a relatively minor water incident in a basement living area at a house I own and rent on the North Shore. Servicemaster sounded reliable and presented a comprehensive list of services they’d perform including carpet removal. Total cost: $ 2,400.
At the «completion» of the job, the technician informed my tenant that there was mold in an area they couldn’t treat and that I’d have to make other arrangements to handle that. What?!? When I spoke to Servicemaster, they couldn’t even suggest someone I could contact to finish the work they couldn’t.
And for what it’s worth, when I provided feedback in response to the Servicemaster after-​action survey, I gave them one star, but the system would not accept my review. This may account for the uniformly bubbly testimonials on their website.
Servicemaster Glenview? NEVER AGAIN.