Worse limo company ever. They are a bunch of crooks. My experience was consistent with the other reviews. They wouldn’t send a contract, overcharged my credit card with fraudulent charges and would not refund me their mistake. I wish I could give zero stars.
Shannan R.
Évaluation du lieu : 1 Zephyr Cove, NV
***Used to be called Empire limo Service**** Best prices around and I know why. So unprofessional. First getting a hold of him to book was easy because they wanted your business. For months I called to get a receipt for the charges on my credit card, or a contract. He kept saying he sent it or was going to… never happened. But then he ended up calling saying I should do a 20% tipped charged to my card so I wouldn’t have to worry about it the day of. So then at 1 o’clock pm the day of my wedding the limo driver calls to say he was going to be late. He showed up an hour and 15 minutes late. He was supposed to show up at 2, and the wedding was at 3pm. He showed up at the hotel at 3pm. He then took the boys and came back for the girls(the radio was broken so it was silent in the limo), so by the time we got to the venue it was almost 4pm. So now we are over an hour behind, which meant pictures were rushed, and the DJ had to scramble to get everything that we wanted to do done. That also meant the caterer had to work hard to make sure the food stayed fresh and warm since we were over an hour behind on when we were supposed to eat. It just made the day rushed. He picked us up and brought us all back, he then asked my groomsmen if he could have some beer as they were leaving. So they gave him a bottle of wine as a thank you instead. Everyone went inside and he then stopped the grooms father and said he hadn’t been tipped. He then pretended to be on the phone with his«manager» to complain. Luckily one of the groomsmen came into my room and told me what was going on. As the grooms father is about to give him cash I run over still in my wedding dress and proceed to tell him no you were already tipped and you know it. He then«hung up» the phone and said his manager said it was all worked out. Seriously avoid this service at all costs. He delayed my wedding and made us rush all night trying to catch up which is not what should happen for a wedding, and then after being late will try and scam money out of you, and ask for beer.