Bashas’markets

Love, Love, Love the new Starbucks staff inside Bashas! They are ALL super friendly, and after becoming a regular client, they ask about my family, my day, etc. I’m treated more than just a customer. They try really hard to get my drink right every time and put a lot of care into it! Sometimes I even get hearts drawn on my cup if time permits! Where do you get that kind of customer service anymore?! I highly recommend this Starbucks location, and as an added bonus, they are never swamped so you get helped right away!

If I could give a zero star review, I would for the Starbucks located inside bashas. I ordered a cool lime refresher with light ice and water, because of my teeth sensitivity to cold. If I would say just light ice I found that my drink was very watery. A Starbucks employee actually recommended that I ordered light ice and water. They also fill it to the top with ice and very little drink for $ 4. Instead of telling me they were charging me an extra .80 for my drink they went ahead and did so without my permission. I drink at least 1 Starbucks everyday not to mention food and drink purchases for my family. It’s ridiculous to try and fool your customers. Not to mention they did not have all the proper ingredients to make the drink. Did I say hey «you need to take off $ 1.00, because you were to incompetent to order the proper amount of ingredients until your next order date?» When I asked about the charge they said it was, because they put extra lime juice in the drink. I never asked for extra lime juice? You put extra lime juice so that the drink would be filled to the top, which was your decision to do. I told them they should tell customers before they charge you extra for something and she responded with «yeah, I know». If you know, then tell the customer. .80 cost more than an upgrade in size and almost a 25% mark up on the drink. I will never come to this Starbucks again or bashas, because of the customer service. Also, you should tell your employees not to tell the customers the protein/​fruit bars you sell at Starbucks are cheaper on Amazon.
I was here two days prior with my mom and they were out of snowman cookies in the display. There was not a single customer around and when we asked for one she said «they are frozen in the back and we haven’t had time to grab them.» That’s a lie. You are being lazy. There was not a customer in sight and two people talking behind the counter. When you see you are out of something and have it frozen in the back, go get it. I have been a food and beverage manager and in the food business 10+ years. All I can say is these people are not properly trained and do not possess the customer service skills needed for this industry. Have integrity and take pride in your job.

Don’t order bashas pizza. It tastes like cardboard. Very disappointed. Asked for fresh garlic and I got something else. wont ever order pizza there again! Not the first time, you’d think Id learn…

I know that others have reviewed Bashas favorably. We have been faithful customers for over ten years and have been satisfied until recently!
The problem is bad smelly meat. Over the last year and a half we have received bad meat at least six times. Pork and chicken, alike. Once we received very turned shrimp (smelled very awful). I have taken the stuff back a couple of times and gotten my money back with no problem. The last couple of times, I haven’t as I do not want to be a pest.
A couple of times I confronted the meat manager (a rather heavy fellow with a mustache). He said, «I do the best that I can»! He had very little empathy and concern. Quite frankly, he didn’t seem to give a care. I think he is fat and very lazy!
The spoiled meat is really terrible stinking my hands and the entire house.
I will not buy Bashas own meat again! I will buy pre-​packaged products direct from another supplier that adheres to strict expiration dates. Obviously, Bashas own packaged meat cannot be trusted.
I am very glad that the old store manager, Bobby, is gone. I asked him a number of times if he could get different products. Each and every time he said he would. Nothing was done. That guy was a real piece of work.
I find the rest of the staff and Bashas very friendly and helpful. Too bad the management can’t perform well.
If this situation continues, I will be forced to buy food at another store!
Steve Bouchier

I cannot love this Bashas enough! I went here to purchase my wedding bouquet, a fruit plater, champagne, OJ, and water. Everyone was fabulous about storing things ahead of time for me and giving recommendations! The bouquet turned out perfect! I wanted something really alternative and Joan made the most perfect bouquet out of artichokes, radishes, baby carrots, and greens! They even gave me a discount (I came in wearing my wedding dress). Everyone was great and we had a blast. Bashas in general is awesome as it is local and the owner who recently passed away was know for donating money to the public schools and personally making sure everyone had winter coats. Too sweet!

I work right next door, so this store is very convenient. Always clean, well stocked and employees are nice. The only downfall is the deli area is extremely slow. I have waited upwards of 20 mins for a sandwich to be made before, and it was extremely frustrating. Sometimes I would stand there for 10 – 15 mins before someone would even aknowledge me. I understand during the season, we are all busy but I feel like if they cannot effectively help customers, they need to have more staff on hand.
Other than that everything else is great! Love my favorite Veggie sandwich (which is why I literally will wait for it haha) and love the chicken salad.

Nice clean store, friendly employees. And, compared to Phoenix area stores, less crowded! Yay!

The primary reason I decided to review the Bashas by my house is the pharmacy staff. While I always run in this location for stuff, I have never used the pharmacy until I just got new insurance and this was the only place in 20 miles I could go. I usually hate pharmacies. They are usually busy, have poor service, and take forever to get stuff done. This is not the case here. They were super friendly. Got my transfers done the same day! This is practically unheard of at other local pharmacies. They were amazing.
The bakery is always great here, they actually have awesome donuts (If you go after 8 pm they box them up at half price). They usually have enough registers open that the wait is reasonable. Produce is fresh, shelves well stocked, etc.
Glad to have such an awesome grocery store close to home!