Smashburger

water faucet flow in men’s restroom too slow to maintain hygiene, otherwise great hamburgers

Not a fan… the burger seemed to fall apart, making it difficult to enjoy. The fries had so much rosemary, the smell was too overwhelming to get past.

Never again
Burger still raw in center
Luke warm
I’m not sure what has happened to this place. They used to have good burgers

The only reason for 3 stars is because of the food. The cashier was slow which caused a huge line. The counter where the cooks place the food to be delivered was constantly over filled. The lady passing out the food was slow and confused. Wrong orders being passed out constantly. Take out order customers kept coming back in with wrong food. Looked very short staffed for lunch rush. Check your take out before you leave! Like I said food was good!

This is a review of my first impression. So the place was kind of crowded but not overwhelming. The customer service was excellent. Smiling staff members really seem to care about your experience. The burgers had a lot of flavor compared to 5 guys. I had the deep fried pickles and they were sooooooo good. The smash fries are awesome and their shakes are good. The entire restraint was very clean including the restroom.

I know it was dinner rush time but the place was pretty messy. Don’t get the fried pickle chips, they were very greasy and way too salty. Burgers fixings were also not very flavorful and patty was pinker than the last few times we have eaten here

Nothing like waiting 20 mins for your food, only to get cold fries and the wrong burger

I keep saying I’m not overly impressed with Smashburger, but I keep going back. It’s tasty, very salty, quick service, and they do a nice job of custom orders. One thing I do like is that I can get fresh jalapenos and fresh avocado slices on any burger. Not guacamole or pickled jalapenos. And the Smash fries are pretty good.

I like the food. Fairly priced. This particular Labor Day they may have been under staffed because the food was slow and the place was a mess.

Good burgers and fries at a decent price. But, gotta say that 5 Guys is a little better.

I can say with a smile on my face and an overly full stomach that I have had every burger/​chicken sandwich on the menu (courtesy of a Unilocal event). I have never had a bad meal at this place. The food is always fresh, hot and delicious. I don’t normal visit Smashburger unless I’m craving it and when I do crave it, it’s usually gone just as fast as it came to my table. My go to option is the Smash Chicken Spicy Baja with a side of smash fries. The sweet potato fries are also tasty, but I prefer the rosemary, olive oil and garlic mixture the smash fries are tossed in. Bonus, they also serve beer. I guess we will just have to wait and see if they end up going with wings as well to complete the burger, beer and wings trio.
The restaurant is always clean and welcoming with a friendly staff. It also does help that it’s really close by, but I guess that can sort of be dangerous as well
If you sign up for their mailing list they usually send out coupons ($ 2 off, free fries, etc.) every month or so. If you can’t wait that long and you have been to Smashburger be sure to keep your receipt and fill out the survey, this also will give you a free order of fries at your next visit, which I believe has to be used within 30 days of your last purchase.

This is one of my favorite places to get a burger at! Most of the time, I had that «greasy» full feeling after eating burger; however, after eating at burger here, I felt a very «clean full.»
I have been here about three or four times, and I usually get one of their burgers that were already customized. My personal favorite is the Spicy Baja with guacamole. It has a little kick but not too much, and everything tasted fresh! I love the fries there; they are cut into really thin and long slices with sprinkles of herb, which makes fries a little less greasy.
The service there is always fast and friendly! I would go back again if I am craving for burgers! I would also pick this over Five Guys as Five Guys taste good, but it makes me feel sick afterwards.

This is great place to have a burger.
You can choose to sit outside or inside. Its not a big place, but the helpful team running the place makes up for the space.
I ordered the Twin Cities burger and the Avacado club chicken. Both were awesome.
I’ll definitely be visiting again soon.

This place is awesommeeeee.
They made me feel so welcomed and I can tell they truly care about you as their customer. While I was waiting for my food I was watching management greet every one that walked in and still be attentive to those who are already dining.
On the other hand, I noticed that they are always cleaning. During my first visit when I was there for approximately half an hour, the cashier was wiping down tables, cleaning and vacuuming nonstop. This time, the cashier was vacuuming. Talk about hard workers!
As for the burgers, on my first visit, I ordered the spicy baja burger. I made a mess. The guacamole was dripping everywhere but I didn’t care.
You should know though, I smashed that Smashburger…(hehe).
This time I created my own Smashburger: multi-​grain bun with spicy chipotle mayo, jalapeño, spinach, lettuce, tomatoes, red onion, pickles, and cucumbers. I love love spinach and cucumbers and was excited to try it on a burger. Definitely not a disappointment!
Their Smashfries that’s tossed with rosemary, olive oil and garlic is a MUST have. Even their ketchup packaging was cute.
Overall, they deserve every five stars for their amazing customer service, hard work, and yummy burger and fries.

Never let me or my wife down.
It’s not the cheapest or the most expensive, but I’ve always had a good meal here. My wife is not a burger fan, but it’s telling that when she wants one, she say’s, «It’s time to get a Smashburger».
I have had most of their burgers (mostly because my wife loves variety and insists on exchanging «bites»), but I pretty much like the Twin Cities burger.
We usually get the Smash Fries and they’re pretty good too.
My cholesterol has fits, but then if that’s a problem, I should have a rice cake.

I had a 2 for 1 at Smashburger but I already had some lunch. The coupon needed to be used by the end of the month, so I ordered a chicken spicy baja and Smashburger spicy baja.
This is what a chicken spicy baja should have, Pepper jack cheese, guacamole, lettuce, tomato, onion, spicy chipotle mayo and fresh jalapeños on a spicy chipotle bun.
Mine had a bun and a chicken breast on it. Yep. No toppings. What?!
I tried the smash burger warmed up and it was awesome! Very flavorful and juicy.
The chicken breast was actually not bad. I would have given it 5 stars for the smash burger, but minus 2 for completely missing my chicken order.
It took forever to use the coupon too. If you are going to give out a 2 for 1 when you join the email club, at least train the employees correctly.

Average burgers, really, just average.
If you walk in behind several other people it can take a while for your order to be taken. After ordering you fill your beverage and grab a table. I was in there a little after 11am and the table I sat down at was definitely not clean. There were crumbs all over it. Other tables in the area didn’t have as many crumbs but I was able to see finger and hand prints on them.
When you are a burger place it is wise to use good toppings, especially the fresh ones. I was very disappointed to find anemic pink slices of tomatoes on the bun. The usual toppings for a burger are lettuce, tomato and onion, along with various other condiments and pickles. If you can’t manage to have good quality tomatoes you should get out of the burger business. How hard is it to order a few extra tomatoes so they can be held a day or two to ripen?
If this location wants to improve their ranking on Unilocal they can do two things:
1. Clean
2. Use good quality ingredients. Get some real tomatoes for petes sake.

I do not eat (beef) burgers. I was going to opt for a veggie burger but then I looked at the nutritional info and got scared. So I chose the spinach and goat cheese salad, with chicken. It arrived in a humongous bowl and they did not skimp on the ingredients. It was a really good salad at a good price that I would probably pay between $ 5 and $ 10 more at a «real» (not fast food) restaurant.
Compared to any other burger place, this comes across as much more gourmet. My colleagues love the burgers and even their black bean burger received rave reviews.

Thanks to groupon I finally checked this place out. I am not a burger fan — I am a veggie burger fan though so that is why I wanted to check this place out. I consider myself a veggie burger connoisseur. I had the Spicy Baja Black Bean Burger and I can say it was quite delicious. Unfortunetly it fell apart almost instantly. This can happen with veggie burgers but most good ones it won’t. It was still enjoyable with a fork and knife. We also had the deep fried pickles which were very good — even better than the state fair ones! My husband had the spicy baja burger and did really enjoy it.
The service was great as well given it was the day after the groupon came out and things were a bit busy. We had our food within 10 minutes and when I tried to help clean the table someone quickly darted over and took care of it. I will return for another veggie burger and just hope it stays in one piece!

I’d like to think that someone at Smashburger read my previous review, because our last trip to Smash was the exact opposite of the previous visit. In the spirit of the Scientific Method, we ordered the Twin Cities Smashburger, hoping to experience the same level of deliciousness as we had at the Unilocal event earlier this year.
One bite into our meal, that warm fuzzy feeling came rushing back. Paired with Sweet Potato Fries that were delivered fresh and hot… the burger stayed together, and the onions were fried to perfection. Consider us well on the way to proving our hypothesis that Smashburger serves food that is out of this world.
If our review was read, and feedback was given to the local staff… thank goodness for Unilocal