Alliance Insurance Group

I am only giving a 5 star review due to the excellent customer service I receive from a diligent amazing rep by the name of Olivia. I requested a quote for a new Pilates Studio I am opening and she got back to me with in a matter of hours. Not to mention it was the best quote I received. She is always available for any and all questions I have. Highly recommend this place.

Absolutely terrible customer service at this place. Our agent Olivia avoided our calls when we had an urgent issue. We left 3 voicemails all stating we had an urgent issue, over a week has gone by and no one has returned our call.
We’ve made over 15 calls to Alliance trying to get assistance with our account and no one will call us back. They are happy to take your business but as soon as they get your business don’t expect any help or attention to your account.
Trust me that your much better off taking your insurance needs somewhere else.

I received the info and actions requested accurately and expediently. That is the reason I stick with Lori Smith at Alliance and perhaps why one should definitely include her if getting quotes or if you’re unhappy with service at your current agency. In hours she found precisely same coverage and payment options with a mature carrier saving me nearly $ 30 per month and was so transparent disclosed little choices I would not have considered impacting another $ 3 per month. Most agents would not have bothered to mention these facts in my past experiences.
Similar to many rent increases it seems our insurance premiums often get bumped periodically with the same carrier even without incidents or justifiable triggers assuming we will just continue on due to laziness. Multiple vehicle discounts with the same carrier do not always translate into best rates either. Of course premiums can increase over time just like other cost of living increases but my bumps in the last year were gross beyond reason and Lori found a noteworthy better route for me.
OH, BUYING A NEW CAR AND ONLY HAVE LIABILITY ON YOUR CURRENT VEHICLE? Likely you need full coverage immediately if your are financing and who wants to sit at a dealer Any longer than you have to right? You now know who to call to get you on your way with your new ride! Lori Smith.
Kudos Lori!
Thank you.

I followed Jeff Mostek when he went to Alliance Insurance because I have been very pleased with Jeff service and level of effort to get things done. Now that he has been at Alliance Insurance, he has even been able to satisfy my business needs better than ever before. My experience has been good enough to recommend them to 3 other companies just this last year alone.