Chuck E Cheese’s

Just horrible. Went on a Saturday night, which I do not recommend. Almost every napkin dispenser on every table was empty. Had to swap out my own with a table on the other side of the restaurant. No straws in the straw dispensers. Manager is walking around clueless not taking care of any of these issues. And there are 3 employees chatting behind the prize counter with no customers there. Why can’t they take care of straws and napkins?

My kids had fun and the employees seemed nice. But it was very dirty, and we were there as one of the first families of the day. Which means it wasn’t cleaned from the night before. Smudgy finger prints all over, dirty bathrooms that smelled like pee, soda machines that were quite gross, empty straw holder that was sticky and nasty, etc. I took a couple pics but didn’t want to look like a crazy lady taking pics everywhere. It was only my family and 3 other families for lunchtime today.

My kids loves this place they really enjoy being here. Happy babies happy mommy ;) there many places for kids here in Arizona and during the summer the heat is very bad to go to the parks, so this place is a very nice and cool and kids are actively playing.

I always look forward to bringing the family here even throu the sticky floors and the messy tables the employees always seem to have a smile on their face!!! thou they can never get my order right my kids always have a blast so I deal with the sticky floors and messy tables only because this place brings smiles to my kids faces!!!

Pizza came on time, was good, and service is very friendly. The only bad thing I can report is half the games and no that’s not an exaggeration, half of the games don’t work! My family and I got 90 tokens thinking that should be enough to keep the kids happy and it was except we ended up using most of the tokens on games that weren’t fun, more like spill games to get tickets. Again I have turned say the service was great, the food was good, but the games left a lot to be desired.

This is a really cool location. I hate it how there is no stage. But still, it has a lot of games, and I mean a lot! And I wish they kept the ball pit. The pizza tastes alright. But let me get into bigger detail.
This particular location is great with a studio c beta stage. If you want to go to a stage with the whole band. Drive 30 minutes to Metrocenter. But no, it’s still very nice and must I mention clean!

As soon as you walk in you and your party get stamped. Then you walk right into the counter where you you can order over priced pizza and wings. They offer a salad bar for 6.00 it’s a one time deal you get to load op a plate with withered lettuce and sloppy fixings. The drink machines need service most of choices were carbonated tasteless water. Finding a place to sit with your family is just horrible tables are wobbly and quite small. It also seems there really isn’t anyone that tends to them. When we finally found a caople tables next to each other we wiped them down our selves. The luxury family style benches are located in the reserved for party area. The wait for 2 pizzas and about 15 wings seemed like forever. So why I give 2 stars? That is because every single game is 1 token! So yes I actually had some fun. Now if you put aside and ignore all the little children that run up to your tickets and try to rip them out. Or the inappropriate dressed women that do not understand this is a family establishment then I guess you will be ok.
I am not going to complain too much about the staff. I did need a few things and they were very nice and responsive. Reminder… these are mostly teens and young adults doing as much as they can in this hectic busy environment. As time passed this place just seemed to get busier and busier on a Saturday afternoon.
Cashing in tickets for some cheap prizes was not bad at all though. That was wierd. I think my wait was like 2 minutes.
In the end I needed to pee bad. I waited to go home just wasn’t too sure if I could handle the restroom. If we had to wipe down our own table. I just didn’t feel like walking into a disaster zone.
This place just needs to be a lot bigger. More tables that a family can actually sit together in. Better food. And maybe more staff. Well that’s all I have to say. I might not be back. If so it will be a long while.

I haven’t been to chuck’s in years and the pizza taste exactly the same. Delicious! Haha. I wish they would make the decision to do delivery or allow for pick up. This location was a little smaller than I thought it was going to be. They were pretty busy today & all the staff looked high school young but I was very pleased with the service. My nephew & I had a great time.

This chuck e cheese had the mouse come out and dance with the kids. My kids liked it and had a good time here.
The bad: it’s super dirty. Tables were dirty with food and no one bothered to clean them the whole time we were there– they remained dirty. There were very obnoxious kids playing tag and running wild through the place, that no one did anything about. Some kids were crawling inside the machines to cheat (ski ball and basket ball) and no one cared. There was no diet coke in the machines. Also some of the machines were out of order. Will hope my kids don’t beg me to come here again. I will have to bribe them with toys r us, and everything else on the way first before coming here again.

Lots of birthday parties for the kids here. It always seems packed but I think that is because there are not many of these in the west valley. Pizza is tolerable and service is average.

This is the best one in the valley!

We come to this CEC every trip we make to Pheonix… about twice a year. We have always had a great time! My kids are 7 yrs and 4 yrs and love this place.
Today we went and found 8 machines not working. My kids were in tears from frustration. I found an employee who gVe the kids a handful of tokens and began working on the machines. I was impressed.
My kids have once again had a blast! *The pizza was awesome. That always shocks me.

This place sucks. Overpriced and it’s being run by high school students that don’t know how to handle things when they get busy. One guy us attending the whole ticket counter and there is 12 people waiting. Horrible service. And the food is mediocre and they got our good order wrong.

Always your best bet when it comes to small kid entertainment. This CEC was pleasantly clean and had all the games in working order. I also think they must have changed the pizza because it’s not as greasy as I remember it, which is a good thing. I ordered the family 2 pizza deal and it fed my three boys well. I went to purchase a salad from the salad bar and the nice guy at the counter let me have it for free.
If you think about it, you’d end up shelling out way more money taking the kids to an amusement park or the fair. It’s a nice celebratory place where everyone can have fun.

Our visit was a Monday night.
Your hand stamped with invisible ink that shows under a dark light and your kids are numbered with the same number as you and so helps protect your children.
The employee at the counter helped us get a better deal than even the coupons we had brought with us.
As you can see from the pictures we uploaded the areas were clean and there is plenty of room.
The pizza was fine nothing to write home about, but then who goes to Chucky cheese for the food?
The games were great there was stuff that would be fun for a one-​year-​old through adults. There were some fun driving games for adults, skee ball style games and basically a little something for everyone. We lost a few tokens to machines that weren’t working properly, but that’s to be expected at Chucky E Cheese. I’m sure we could’ve gotten those tokens refunded to us, but we had so many we didn’t bother.
There is something they have called sky tubes allows you to crawl around probably for the younger kids, and it has one slide that comes down from the sky tubes It was fun for our young children.
They did have one monster truck ride that moves around quite a bit so you want to make sure that your child is able to keep inside there were no safety belts in the truck at the time.
Employees check before you leave to make sure that your children’s number matches yours.
Even though it was dark when we left, it still felt very safe in the parking lot.
This is the best chuck e cheese I have been to in the USA.

I took my son here for a few of his birthdays. Overall, the experience is great! The staff is great at taking care of your needs. They go out of their way to ensure that you have a good experience. The birthday packages are great, especially given that the kids are left with plenty of tokens to have a good time.
My sole complaint: Other parents failing to supervise their kids. I’ve been spit on and had a few kids attempt to steal the candy from my son’s piñata while their parents looked on (as well as one parent who attempted to grab a few things off of our table — you know who you are).
All-​in-​all: Great place for birthdays! If you get here early enough, you get the whole place to yourself for a few hours (just an FYI). My son outgrew the games and we’ll miss this place. Take advantage of this place while you can!

As far as Chuck E Cheeses go, I thought this place was fairly «clean» compared to others. They had hand sanitizers throughout. Albeit on the small end, the kids had a great time — ages ranging from almost 2 years old to 8 years old. I would go there again.

When you don’t want to deal with Peter Piper… You drive your kids 30 minutes down Litchfield and come to Chucks. Added bonus — free tokens for military. I didn’t have my ID on me, but I did have my dog tag, and that was good enough. We didn’t get a police discount — not that it mattered, but once we saw the military token offer we figured we’d shoot for the gold and ask that too! Score one for Mommy minus one for Officer Bill!
Games were clean and worked. Tubes were clean which is nice. Tables were clean. Bathrooms were clean. Basically it was clean all around. I like that each game takes only 1 token. Prizes are good for the kids. Something for everyone no matter how many or less tickets they earn. (Collin 600 — Chase 44)
It was a bit $$ even with a coupon. Which you can show from your phone. So google coupons before you go in. It was $ 55 for 2 lg pizzas, 5 drinks and 120 tokens.