I’ve called on them 3 times now to take my dad in his wheelchair to/from the hospital to rehab, then to/from his apartment to the doctor. Fortunately, I was in Arizona the first time, so I got to see how it works myself. My father was rolled up into the van very smoothly, sitting right in his wheelchair; no stress. The vehicle is very clean and the owner and employee that I met have been very courteous and reliable. THis is the way to go if you want to avoid trying to make someone get in/out of a wheelchair into a car. This was so much better. The 2nd two times I was not in the area and relied on them to pick up my dad and take him, and all went perfectly. Very reasonable rates. Highly recommend.