I love the atmosphere. modern comfortable setting. The customer service was great. They had a cheerful young lady running the register. But the person who actually took the order wasn’t the best. Kinda blah. They had a new guy making our sandwiches and they honestly didn’t come out very good. It wasn’t proportioned well and was SO dry. They don’t put anything on the bread. Everything else was good. Yummy cookies!
Steve P.
Évaluation du lieu : 1 Glendale, AZ
First of all let me say the food is good but customer service sucks. Hey if you are that miserable at your job QUIT!!!
Hilary G.
Évaluation du lieu : 2 Goodyear, AZ
Food is good but customer service sucks when they’re not busy. Was behind a large salad order and 7 other employees stood around watching the guy making salads and seriously not one helped him. Waited 10 minutes with no other customers around to get helped. Several employees looked at me but not one acknowledged me. Watched them stack bowls, talk about their weekend plans, and stare at the cookie machine like they were waiting for it to do something unique. I just saw some other reviews below about the poor customer service and I’m guessing no one from management who cares is reading the reviews because the same complaints are being posted over and over and no one appears to care.
Rory T.
Évaluation du lieu : 1 Los Angeles, CA
Giving this place a star only. Came here around 10:30am for breakfast only to be told they stop serving breakfast at 10!!!(even McDonalds serves breakfast all day now) Ok so decided to get something from there lunch menu and ordered a steak panini. They gave me a chicken panini instead! Told the lady they ran out of half and half and she didn’t even care. The place is not even busy but there are tables that are not cleaned. Wouldn’t come back again.
Jimmy G.
Évaluation du lieu : 4 Goodyear, AZ
Been here a dozen times but been a while since I been here last. I was happy with the food and reminded me this is a good place! I had the half frontega panini and cup of chicken noodle soup. Food came out fast and soup was nice and hot! I also got chocolate chip cookie but I will say it was ok just wish it was more fresh and chewy. Other than that I might come here again soon!
Cindy T.
Évaluation du lieu : 1 Phoenix, AZ
I went in to get a salad and a sandwich. I did the half salad half sandwich. While the girl was making my salad, she didn’t even seem friendly at all. I would ask if she had a specific item and she said yes, but she didn’t even put it in my salad. On top of that, when I asked if I get a cookie with my food, the girl said no you do not get it. That is the first time I have heard that. It always comes with it if you get the half and half portions. On top of the my sandwich was awful it didn’t even have the lettuce or tomato on it. Everyone working there didn’t even seem like they wanted to help me at all. Worst experience.
Katina L.
Évaluation du lieu : 1 Avondale, AZ
Slowest service ever!!! Especially outside of the lunch rush. I was also denied fresh cookies because«the ones over there are just as good». Frankly, I should be able to select any cookie I want in the display in my opinion. Guess customer service is NOT a priority and managers are too busy in the back to see what’s happening in the front! The food is about average, so if you find that plus poor customer service enticing, then this is the place for you Try Wildflower Bread down the road — same concept, better food, and good customer service.
Hal H.
Évaluation du lieu : 1 Goodyear, AZ
Still The Worst Restaurant In Goodyear. Nothing Has Changed Since The Last Time I Was Here…
Angi W.
Évaluation du lieu : 3 Chandler, AZ
I love Paradise Bakery but lately I’ve been going to Wildflower down the road because the service here is so slow. :(I don’t get it because they always have plenty people behind the counter but too many of them are just standing around. They need to cross-train so that some of the people standing around can pick up some of the load when it’s busy.
Karen R.
Évaluation du lieu : 2 Newport Beach, CA
Fresh food and good cookies, however twice I’ve gone for dinner and they were out of different items I wanted. Tonight they didn’t have three things in my order and had to substitute. No compensation offered. Then when I got home I noticed they didn’t put my cookies in the bag, which is honestly one of the reasons I go there.
Joe G.
Évaluation du lieu : 3 Alexandria, VA
Been here a couple times and the food is always good. Drinks are another story. Haven’t been back since over a period of a month, I went in on three different occasions and their machine was broken so I couldn’t get my hot drink. Nice service with a smile here.
Sarah R.
Évaluation du lieu : 2 Buckeye, AZ
I have loved this place for years, but I may never go back after tonight. I ordered 2 adult meals and 1 kids meal to go, and it took FOREVER. When I got home, I discovered they didn’t give me any dressing for my greek salad and they shorted me a cookie. I was not happy at all!
Amy M.
Évaluation du lieu : 1 Phoenix, AZ
I’ve been to a Paradise Bakery before that was great but this one is terrible. It was 30 minutes before closing, so we were the only customers at the time. The person making sandwiches was carrying on a conversation so he didn’t want to be bothered with us. The sandwich he made me literally had one slice of turkey on it. I asked for a salad and he said to go to the next person, so I did. This person was clearly not capable of making salads since she made me wait for another person to come back to make my half salad. For each person we had to repeat what we wanted multiple times. I was so frustrated that they had over complicated making sandwiches and a salad when there were no other customers. After we got our food, another couple came in and the same girl who wouldn’t make my salad made their salads no problem. We will never go back.
Stacey K.
Évaluation du lieu : 1 Litchfield Park, AZ
I was very excited to try the cheddar, turkey and apple sandwich. I won’t be eating here again. After picking up my sandwich and traveling home, I began to eat. After a couple bites I realized that there was a piece of paper inside the sandwich. Some of it was missing, so I’m sure I swallowed it. Absolutely disgusting! If someone can miss a piece of paper when they’re making a sandwich, how many other mistakes are they making? My husband called the store, and was told we would receive a free meal the next time we went in. Since I already paid for my meal, and I couldn’t eat it, I should have received a refund. Since I’m not planning on eating here again, the free meal doesn’t do much good!
Vincent R.
Évaluation du lieu : 3 Surprise, AZ
Terrible service. No clean tables in the section near the bathrooms and no lids for the small size cups. Seriously.
Row L.
Évaluation du lieu : 3 Buckeye, AZ
You know what I’m going to be honest. The food here, absolutely great! But the service, it could be better: at lease In the salad department. They always seem to have an annoyance look on thir face. But all the other areas are super friendly. Don’t get me wrong; I’m still gonna come here, because of the food. I just wish they would work on a little more customer service there. I do definitely recommend the broccoli chedder soup(in a bread bowl) to anyone trying this place out. Super yummy.
Kent M.
Évaluation du lieu : 2 Kearney, NE
Three of our group in here this morning for breakfast. Everything was ok. Nothing great. Two of us had omelets. I had a ham, swiss, croissant. Nothing great here. I did have a real good Americano drink. Would not return for breakfast.
Aryck R.
Évaluation du lieu : 1 Goodyear, AZ
Inconsistency at its finest. I really hate when you have to pray that one of your favorite menu items comes out okay. I came here because wildflower was too busy. My salad was literally tossed together and my sandwich was microwaved for too long. I was thinking the cookie would help me forget about that considering they’re usually good, except I was given some stale excuse of a baked good. I wish I would’ve waited at wildflower where the food is fresh and worth the money. Will not be back
Nate R.
Évaluation du lieu : 5 Manteca, CA
The coffee cake was so delicious and moist, had tip buy the whole coffee cake to take home. Coffee it’s great food food selections and they prices ate fair.
Karen P.
Évaluation du lieu : 2 Goodyear, AZ
I dropped by for lunch yesterday. DIsappointed. Clearly the line was slow, but no effort was made to send in more salad makers. Or to say, ‘sorry folks’. And then suddenly the check out is backed up too! I started asking if they could bring in another checker. I was ignored. On my third request,(when I asked for a manager) a girl said they had trouble with their computer. And she said the manager was busy. It wasn’t just the slowness, it was the lack of apologizing or management concern. «management?», it appeared there was none. Just a bunch of kids doing their jobs, but no one looking at the big picture. Appears to have gone downhill since the effective merger. PS– Salad girls: a smile would help!
Zachary H.
Évaluation du lieu : 2 Lompoc, CA
West side, way to disappoint again. Service over here on the west side continues to be sub par… the food is the same… sort of. Same ingredients, no care, no love. If that’s ok than I guess that’s ok, Paradise take a look at your franchises. This place is falling short.