This place is overpriced and has the worst staff. I needed a part for my bike which I was quoted over the phone as a $ 2 part. I traveled from Middletown and was charged $ 20 for it. I was told by the sales rep that I could bring my bike into the shop and they would install the part on my bike for free. I bring my bike in and then was charged an additional $ 15. I pretty much paid $ 35 for 2 nuts. They were also ordering a part for me. It’s been weeks and they have never gotten back to me about it. The prices there are disgusting. You can buy the same stuff elsewhere for way cheaper. I would not recommend this place at all!
Mark L.
Évaluation du lieu : 2 New York, NY
This place is wildly overpriced, but conveniently located to the Heritage Trail. If you have the time to shop, virtually any place you will find will offer better prices, both on service and bikes. They also have an attitude. It’s not a pleasant shopping experience, but as I noted they have a good location.
R B.
Évaluation du lieu : 1 Monroe, NY
If you want attitude and getting nickle & dimed, go here. After spending over $ 700 for a roof cargo carrier, they wanted to charge $ 40 just to show me how to install it! They didn’t even bother helping me put the large container into my SUV! Go to Barry’s Bike in Warwick if you want to get a bike and/or accessories. Great service and reasonable prices without the attitude and the extra fees.
Wink M.
Évaluation du lieu : 5 Middletown, NY
I just happened to stop in because I have been seriously considering riding again. We were greeted by Brian, the sales man who obviously knew what he was doing. It didn’t take long for me t realize I was in the right place. Brian took my measurements and then he suggested a few bikes which he carried downstairs and adjusted so I could test ride them. It was awful cold outside so he even provided he with gloves. After riding the bikes I was prepared to purchase one but Brian encouraged me to return because he wanted to meet with me again before purchase. He wanted to show me a few more bikes to ensure that I got what I wanted. He did not rush to seal the deal and never tried to up sell me once I showed interest in a particular brand, I plan to return on the next warm day and there is no doubt that these guys have my business. Joel’s know how to treat their customers, that’s why they have been around for so long.
Bobby c.
Évaluation du lieu : 2 Goshen, NY
The often act to cool for school and they improperly installed a childs bike seat for me. That said they are local and if you catch them on a good day they can sometimes get your repairs done right away.
Peter Q.
Évaluation du lieu : 5 Azle, TX
I was looking for a couple of bicycles for myself and my wife and wanted a bit more than what the big box stores were offering, so after a quick Google search I stopped in to check out Joe Fix Its. I would never have thought that the place was a bike store by it’s exterior and name. I was thinking hardware store. After walking through the door though I knew I was in a place that knew their stuff. Great selection and Scott was a big help in making our selections. No pushing to upsell or anything, just good information and when asked a personal opinion but not hype. We had a slight problem the first day out with my wife’s bike but we were in Goshen so we swung by and Scott immediately took care of things and replaced the bad from the factory shifter. Got us back out enjoying our day with a minimum of delay. Very happy with our experience at Joe’s and I would recommend them to anyone who is looking for a bicycle.
Jeff a.
Évaluation du lieu : 5 Alameda, CA
Got my first bike here in 1974 at the age of four years old. Glad to see it’s still in business and still owned by the same family