Big Apple Bagel

Everytime we come this place Joe greets us and asks how we have been. He remembers little things about our lives and makes it a very personable experience. Bagels are delicious (southern tradition, get one). Coffee is also good, worth a stop for a breakfast/​late lunch.

Great place to stop for breakfast if you are trying to avoid the low quality and gut-​rot (and maybe cancer) that comes with McDonald’s down the road. Very nice manager, very good specialty coffees, especially the chai.

Every few months or so I’ll give this place a chance but it’s never been better than mediocre. The coffee is weak and always tastes like it’s been sitting there for hours. The bagels and pretty flavorless, you could go to any other bagel place or grocery store within 15 miles for significantly better bagels. As for the breakfast sandwiches, they are at least cheap but pretty bland. Also they managed to burn the sausage on the one I tried today. It’s preformed, frozen patties. How can you burn one into a hockey puck and not notice?
The owner is friendly but it doesn’t make up for poor product.

Wonderful place! Their bagel sandwiches are awesome and the owner/​manager is super attentive and very gracious! It’s rare you receive great service like this these days. I’ve visited there several times now and I’ll always highly recommend. Go there!

The friendly and attentive staff (especially the manager) are nice to everyone; they must get many regulars because of this. As a vegetarian I like how much they let me customize my order. They also bring your food and coffee directly to you when they could just shout from the counter. Coffee drinks are nice and strong!

The bagels are good and the owner/​manager is nice. The service on the other hand is terrible when it comes to speed. If you order a drink they basically refuse to make it. They continue taking orders from other customers until there is no one left in line before making smoothies or special coffee drinks no matter how long you’ve waited. It’s ludicrous. Even the bagels take forever for them to make if you get them toasted. They need a better work flow or need to hire more people.

After driving by several times a colleague recommended to stop in. The place is in a strip mall next to the auto parts store, which is a little strange.
The bagels were nice and had a good selection. The staff was alright yet nothing over the top. A limited selection of bagels and creams compared to other bagel chains.
Work stopping by if in the area yet nothing for a special trip.

the bagels are tasty, and the service is very good. and i was able to find the store hours on the website, which seems like it would be an obvious thing to put on a website. and yet, i still can’t find it on some websites. ah well.
big apple bagels opens on time, has real good fresh bagels, and you get prompt friendly service.

LOXamillion!
I understand the whole «chain thing» in terms of Unilocal and reviews. My thing is, if I order somthing that is consistantly of high quality with enjoyable service, the chang gang goes out the window.
I am a bagel and lox fanatic. When I am in Grafton for whatever errand, I must stop and buy a lox bagel sandwich. I choose sesame and it comes with an amont of lox that would rival any other bagel giant. Thow on cream cheese, red onion and tomato and you’re golden.
What I love about my take-​out experience is that, I am going somewhere «Where everybody knows [my] name… da da da da dadaaaaaa.» The owner cares about every detail, every person and every dollar, which equates to the customer as quality.
The only problem here is my sandwich doesn’t have capers! I’m sure going to throw out my suggestion the next time. Alas, I still love its chewy, salty, creamy, crispy goodness.

Great coffee, great selection and great bagels. What more can you ask for from a bagel shop?