Christian Brothers Automotive

Hard to get out of there without shelling out some bucks, but they fix it right the first time. The shuttle service is super convenient, and they’re even known to pick a car up for an oil change, and return it. Very good customer service!

So friendly and helpful, genuinely good people, and also good prices!

Beware x 1000
They hide behind their good customer service to REALLY overcharge their prices. Please get a second or third estimate and you will see how dishonest these people are. They will never see me near their auto repair shops again!

My 2005 Chevy diesel truck was towed to Christian Brothers in Granbury on October 7 for a problem with the fuel filter housing. I told them what the problem is and they called the next day to inform it would be $ 395 to replace the filter housing. I thought this to be rather pricy, but my truck was dead without it. When I read the repair bill, it listed $ 119 for engine performance diagnostics. I questioned the manager and he says that is how they determined that the fuel filter housing was cracked. So you mean to tell me you scanned the vehicle computer? He replied they in fact did. I thought this to be an outright lie, because the fuel filter has no data connection to the computer. I asked what other fault codes he found. He said there were none which I know to be false since I had previously had it scanned and indicated a bad wheel speed sensor. When I confronted him with this, he immediately refunded my $ 119. Beware

Beware. They charge ‘Separately’ (parts and labor) for plugs AND the wires when its a tune-​up, its all the same job yet they price it out separately to make more money. You don’t charge labor on taking wires off and then charge labor again to take the plugs out! Seriously? They also charge an entire 19 whole american dollars to change out an air filter, you heard me right… an AIR FILTER, that literally takes a minute to change out. These people charge way too much. Don’t be fooled by the name or by others that don’t know how to check their own oil that tell you about this place. Ask questions, go to other shops and get other estimates,(a 2^nd or 3^rd opinion) Do some research on your own vehicle and about what parts cost. Everyone should have some common knowledge on their own vehicle. I honestly don’t know how these people sleep at night. You don’t charge 19 bucks (labor) to change out an air filter after paying an already marked up 22 bucks for the filter itself. You don’t pay labor separately on plugs and wires when it’s all the same job. That’s just ridiculous… And you sure as hell don’t put Iridium plugs (high performance) in a damn van and tell me to my face the vehicle calls for those plugs when those plugs were not even in existence the yr that vehicle came out. I’ve owned several vehicles in my lifetime and have had lots of work done on all of them… and I’ve never seen such BS as this. Beware! Beware! Beware!

I have taken my vehicles several times to Christian Brothers Automotive located 3809 E Hwy 377 Granbury, TX. Every time the service has been exceptional.
Everyone there from the owner, Mike Loter, and the service writers, to every mechanic is extremely friendly and helpful. It seems they all want to make sure it has been a pleasant and comfortable experience, and they do a good job of it.
They do exactly what they say they will do for the price quoted, no hidden or extra charges, a rarity I have found in the auto repair business.
Thanks Mike and crew.
Joe Love — Love To Clean