I had a terrible time with a warranty company when I purchased my new home. The staff at Beacon came alongside us and not only guided us in what to ask for, but they supported us as we went through a very stressful time with a different company! Ultimately we «cashed out» of the warranty company after a month of waiting for service. Beacon was there the next day. They have quality products, a quick response time, offer warranties(not to be taken for granted from other companies) and are genuinely nice, helpful people who do quality work at reasonable prices.
Jenn C.
Évaluation du lieu : 5 Granby, CT
I could not be happier with Beacon Mechanical. When I called for an estimate they were available immediately. They even fixed a problem with my existing boiler at no charge. They had a quote, including one for asbestos removal which I needed, within 24 hours. The person I spoke to on the phone was friendly and helpful. Their prices were fair and better than the other quote I got, and I received a discount for having multiple things done. My asbestos was removed, old boiler removed and new boiler installed, a new oil tank and new radiator vents all within a week of my quote. They lent me high quality electric space heaters while my house was without heat(one night). Everyone I spoke to was professional and explained everything thoroughly and respectfully. Highly recommend!
Liz G.
Évaluation du lieu : 1 Farmington, CT
Jason came out to our house to give us a quote to switch from oil to natural gas and AC. Several emails, phone calls, and over a month later he still did not get a quote to us. When he finally did, he emailed us some fliers about their furnace/AC system. We asked again about the duct work we need and he said he would need his duct guy to come out to evaluate the house. I don’t know how they have any business given this level of customer service. We’ve moved on to a company that could evaluate our house and give us a quote in a timely manner.
Amy P.
Évaluation du lieu : 5 Granby, CT
Wonderful service. Prompt too… Technicians take the time to explain issues in a manner that you completely understand.
Sarah W.
Évaluation du lieu : 1 North Granby, CT
Would give ½ star if I could. Call with no heat and the guy on call could care less. Yawned in my face and showed zero interest. I told him«never mind» and found a real HVAC person not affiliated with oil co. Great result with the other person. Been with Beacon for years but its time to leave them.