Bellco Credit Union

Time to look for better banking. The manager initials B.M. consistently is misleading and has poor skills dealing with customers.
After getting married and even after the name change drama, they continue to deny help. We were told one thing by the manager, then once we got all documents corrected, she tells us she cannot help still. I guess Bellco Grand Junction does not want to deposit money in to their bank. Calling Bellco customer support confirms that we should be getting help from the branch. Manager B.M. uses the defense that information obtained from contacting customer support is invalid and that she overrides customer support all the time.
Bad customer support has us looking too Alpine. If you are getting married, start looking at other banks before you make it official, Bellco does not seem to understand how to communicate. The corporate level and branches seem to have different policies and that has cost them more than an account.

I was always running into Bellco employees at community events. I really enjoyed visiting with the reps and respected that they were invested and involed in our community. I decided to give them a try and opened up a checking account. The entire process was quick, informative, rewarding and exceeded my expectations. The account and member benefits at Bellco far exceeded the benefits that I became comfortable with at my historical bank. Every time I open the doors to their lobby they would sing out my name in excitement. The days of filling out a deposit slip are over. I’m in and out in a fraction of the time compared to what I’m use to at the large commercial banks. The employees make me feel valued, they seem invested in my financial wellbeing, and they go out of their way to ensure I am getting the most value out of my membership. They are independently proud not only in their professional role at the bank but also in the influence they have to better our community. I HIGHLY recommend the local GJ Bellco branch to anyone looking to add value to their banking experience. Loans, pet insurance, investments, auto coverage, business accounts… all done in house by their knowledgeable team. I actually look forward to going to the bank! They have convenient hours of operation and the best part… my dully truck fits in their drive thru (it’s the little things). I love the ease and convenience of their mobile app. The service extends beyond the local branch. I’ve used the 1 – 800 service number and received a very comparable level of kindness and professionalism. You won’t be disappointed!

My husband and I wanted to switch to a local credit union. He went and opened up an account and was going to add me onto the account when I was able to get down there in person. I fill out the application and it was denied, even though I have good credit. I had one thing on my credit that was a collection for almost a grand. They denied my application based on this and said they would not approve my application until that was taken care of. I have NEVER had issues getting a credit union account, even with my previous bad credit. They didn’t take into account that I was disputing the collection item and that all of my recent (within the past 5 years) payments have been on time. I’m ticked off because now we have an account that I have no power to use. I should have read reviews before even applying. I’m going to try to appeal this denial, but I probably will lose. What a joke.