Rapid Response

Jason is the man when it comes to carpet cleaning. He is very dedicated to the job and to my carpets being clean. We have used him for years and would highly recommend his services.

Rapid Response has been always quick to respond to our emergency cleaning needs. Jason is so thorough and helpful through the process. They do an amazing job and their prices are terrific. It’s a great value!

I had water damage from a burst water line in my home, it involved taking up the carpeting, the flooring, right down to the joists (you can see through to the crawl space). had to cut away the bottom 3 feet of the drywall as it also had wicked the water up. They came over within hours of my call, set up fans to begin the drying process (important to do to keep mold and wood rot from forming). Then we could take our time and manage what was happening, such as create estimates for the next steps. There were days they were over busy but i was always called and told of status and if they were needed at a n emergency elsewhere they made sure the drying process continued.
Only one hitch, for some reason they ignored an existing entrance to to the crawlspace and made their own by taking out concrete block from the stem wall, and did not replace that block when done. (to be fair the confusion could have been that their job is only the drying out and clean up/​demolition, and repairs/​rebuilding is a separate project)
All in all i would recommend them again Their much larger franchise competitor took time returning calls and once they showed up, they insisted on getting me an estimate first, and then never got back to me all the while the house is wringing wet. I am glad I went with Rapid Response.