Sunshine Taxi

Very poor service. If you don’t have two hours to spare waiting for a taxi, don’t bother calling them. Not even writing this review for myself… Writing it on behalf of a patient at the facility I work at but I was so disappointed at the amount of time she had to wait, I felt like it was worth my time giving this taxi company a poor Unilocal review.

Waited forever for them… close go 2 hours. This was a while ago. Then they blamed me that they couldn’t find me and he was terrible. Very rude. Now reading these recent comments I’m beyond pissed.

Waited 30 min for the cab driver to get to the airport. She almost took off with some random person without verifying if the cab was indeed for them. She began to swear at someone over the radio and one could notice there is a lack of communication within this company. Where is Über?

Called for a taxi and wait 30 minutes to be picked up. The company claims they use «text messages» to maintain communication but that’s not true at all. Somebody else had jumped into our taxi and she was about to take off. I called her out and told her my name and was yelling at me when indeed the taxi was there under my name to pick me up. Completely unprofessional and was swearing in front of us. Will never use them again! Where’s über???

Skipped me. Didn’t call when out side. So left my group. One girl answers. Can’t wait until Über puts them out of business.

At 9 am we asked for a pickup at the Ramada in Grand Junction for 10:30 am as we had an event in Palisade starting at 11am. The driver showed up 20 minutes late and offered no apologies, merely acted irritated that we were upset at her tardiness. Further, when I had called 10 minutes after our scheduled pickup time to confirm the driver was still coming, I was told she would be there in a few minutes. We waited another 10 before she showed up without another word from the dispatch operator. This is very frustrating to deal with as when you call for a pickup, you need to be able to count on the driver to show up near the time requested. If I had another choice of a taxi company in grand junction I wouldn’t use them again. Could be a great market for someone that actually wanted to keep their customers happy and show up on time.

On-​time service and professionalism is what you get with Sunshine. They usually arrive at my house a few minutes before the appointment and they get me to the airport well on time. That’s the only destination I use them for. Their vehicles are newer and are clean. Service is cordial. Prices are reasonable. This is a well-​established build business in our community.

Had a reservation for new year’s eve. Anticipating that they would be busy, I expected the cab to be late. I mean, the drivers’ can’t control how many stops the previous rider may have. The cab was close to the time I reserved it for and my driver, wade, was professional and courteous. The cab was clean, a plus, especially when you’ve taken a hack in the big city. Comparing to service I’ve received from hack companies in Chicago, Sunshine Taxi provided limo service. I’m very pleased with the service, and will definitely use them again. :)

Great service!!! Not only on time, but 10 minutes early! Picked up at airport by Mike-​great customer service. I was impressed by his professionalism and appreciated his courtesy. A very clean Car was just a bonus. Thank you !!!

Called for a cab at 6:50. Driver showed up around 7:10. Usually the other taxi companies in town take FOREVER… and I’m not exaggerating. 45 min-​1 hour wait times, can’t pick us up outside of a certain jurisdiction, blah blah blah… but NOT sunshine. They were quick and called me when they were right outside to pick me up. The best part of my ride was the driver, Jaime. She was super personable and friendly! The ride seemed so quick! I will definitely be asking for her again in the future!

I would like to point out that, after leaving my review, management contacted me and gave their attention to the matter. Hopefully this will allow for the company to improve their operations.

Called an hour in advance said I needed them here by a certain time, they said no problem and they ended up being 20 minutes late which made me 20 minutes late! Yay!

New manager wrote me committing to better service. Also got email from a guy who says he’s an atty representing a new firm that wants to start up. Plus I’ve done well with K-​2, the competition. Looks like a capitalist nirvana is about to happen. 2 stars because this is all theoretical just yet.

The new non smoking policy is great and the new cars are immaculate! Also the new upgrade in their technology makes it faster and easier to pay. The electronic receipts are so easy when it comes to business travel.

Called a day ahead for a 5 am pickup for the airport. Next morning called dispatch twice and cab finally showed up 30 minutes late. Cab was new and clean. Driver was presentable. If you use these folks for airport I would allow some time.
Update– sunshine contacted me through Unilocal and offered a full refund. Seems as if they are serious about improving.