Venus Tan

As a former manager in the tanning salon world, there are some things I watch out for when tanning in a salon. Customer service is number one. There is a new face every single time I walk in that door. I go on the same exact days of the week and it’s someone new every time. Sometimes it’s nice to have a familiar face who remembers your face and possibly your name! You build a bond. I have been going to the Grand Prairie location for a year and a half now and I can probably count on one hand how many times I’ve see the same girl or boy at the front. There is no greeting. It’s always «last name?» «Lay down bed?» «Full time?» That’s all.
And when you have to be the one to say «bye, thank you so much» to them because they are to busy snap chatting and texting… Is where as a manager/​owner I would draw the customer service line.
I have also told them twice that one of the facial bulbs is out in the lay down bed and I only go 2 times a week and sometimes skip a week between. My work schedule and their store hours just don’t mix so I have to go on my day off. It’s just convenient to my gym, otherwise I probably wouldn’t use them. Anyways, I went back 2 weeks later and still not fixed. I would mention that to your customers before you stick them in a bed with only one side of the facial lamps working.
All in all, it’s an ok place if you aren’t strict on your tanning.