Standale Interiors

My husband and I went to Standale Interiors to look at granite countertops, and my mother came with. I am 24 and my husband is 25, and yes we look (are) pretty young. Even though we told the staff member that we are building a new home, she directed her conversation toward my mother. We did not get much information at all on the countertops. It felt as though we were not worth their time, and we were not being taken seriously. Professionals should know not to have a filter when you have a new potential customer. We WILL be buying granite countertops for our $ 300k house, but they will not be from Standale Interiors.

Great place! I am building my first home and the lady’s here were a huge help! Lots of flooring and cabinet samples in one place so you can see things together without needing to run from store to store. It is a nice quiet environment and I frequently would have a large table all to my self to lay out samples and discuss my choices. The designers were always willing to help even if I was not their client and would get prices and instillation information on products quickly. I would recommend this place to anyone building or renovating.

Lol… I’ll call this «The Blind Lady «
About 3 years ago, I went to standale interiors looking for some blinds for my walkout. I also had some others that needed fixing. I had bought them there years ago.
I went to the desk after nobody waited on me for several minutes and they paged the lady. I’ve never seen a more clueless person in my life. She could not find anything. She had no clue what kind of blinds I had even though I had a clip that needed to be replaced. She was going through boxes, looking around for books. She couldn’t find a thing. After about 20 minutes of this, I told her I had to leave.
Two years later, I go there with the same issue. NO, I hadn’t fixed my blinds, but bought some others from another store. Anyway, I decide I’ll try again to fix this one set of blinds. I get the same lady and she still can’t find anything! ITS UNREAL! I wait for 30 minutes while she ponders where all her stuff is. She says they just moved and everything is upset… that’s what she had told me 2 years ago! finally I say I can’t wait any longer. SHE SAYS, oh you’re in a hurry? Lol…
I left and never returned… don’t bother waiting to get waited on, it’s not worth it!
SKIP this place!

Several weeks ago I began looking for flooring for my kitchen and dining area and since I had not had to purchase flooring for several years, I asked a few friends to recommend some places. Standale was one of the recommended places. I entered the business about 10:30 on a Weds. morning. There was a woman helping a gentleman with flooring choices. I believe he must have been building a house and choosing flooring for the whole thing.
The sales woman did not greet me and did not ask if I wanted help or offer to get someone to help me. I know she saw me when I came in because she looked up from her samples when I walked in.
Since I was there I decided to wander through the selection and see what was available. After about 15 minutes another woman came out from the back of the building and asked if I wanted help. I told her what I wanted to replace and asked what my options were. She did answer my questions.
I told her that I was just starting my search and getting educated about my options. I had other stores to visit and did not go back to Standale. I understand they are very good, but being ignored left a bad taste in my mouth.