I too, had a Groupon and was delighted to get in same day when I called to set an appointment, but now understand the reason — there are no clients, the place is dead! While I have no issues with my actual cut, my hair was not completely blown dry on a cold winter day, and was entirely not glossy and beautiful like usual when I have a nice salon cut. The worst part was that during the shampoo the chair doesn’t line up with the sink bowl and it was entirely uncomfortable despite attempts at making it better. I was also asked if I wanted to «clean up» by brows with a wax — I happily obliged as they were getting a little messier waiting for my next wax — and then I was charged $ 16 for a teeny tiny little bit of edge-brow waxing! Never would I have said yes if they would have disclosed that cost to me — I would have waited as usual for my waxing or threading. I should have asked, but seriously. Finally, I also was asked if I wanted a makeup consult — sure, I said, having no makeup on yet for the day — well not only was it total high-pressure selling for low-quality makeup, I get into my car to discover smears of eyeshadow color over my lid irregularly and just a very sloppy job, not at all something that makes me want to come back. I think these very nice women are unfortunately not hitting the mark anywhere at this salon. Tons of packages and specials and things sound like a great deal but I’m not sure they’re making a ton here because the products and services are just sub-par.
Annie S.
Évaluation du lieu : 1 Waltham, MA
The worst salon experience of my life… No exaggeration. I had a groupon for a mani/pedi. It took over 2 hours. Normally, I would not complain about a long mani/pedi, but it was about 30 minutes worth of work dragged out over 2 hours. They don’t even have a manicure station… You have to sit in the hair dryer chairs while getting a manicure. There were bumps all over my nails and areas completely missed in the paint. The manicurist was very, very nice, but didn’t seem to know what she was doing. She tried to remove my shellac by scraping it off with her nails! I went in with healthy nails and left with my nails destroyed. Overall, the place has a low-class feel. Avoid at all costs.
KC A.
Évaluation du lieu : 5 Mishawaka, IN
Great experience with talented, kind people. Really enjoy this salon!