Medpoint

This place has to be the worst medical experience that I have ever had. I went in after 12am on a weekday evening, as I was very sick. I was also having some stomach discomfort, however, my head was really hurting and I was running a fever. After being checked in, by a very rude «Security Guard «who seemed to be more interested in his drawing of cartoons, to which he stated that he was working on being a cartoonist, I was told to take a seat and that I should go to the hospital, because they were very busy. It honestly seemed like he and later even the nurse, were trying to just get me out of there.
While waiting in the waiting room, I noticed that the place was filthy. In several places the ceiling was coming down from what I guess is water damage and there was even black mold on the paint. In fact, while I was checking out, I told them about this and I was told that it has been like this for years and management is aware of the problem???
After waiting nearly two hours, a doctor, came in the room, told me He could do nothing about the stomach problem because they could not do a cbc blood screen and I was told to go to the ER. I was also given tylenol by the nurse and billed almost 200.00 for seeing a doctor for less than five minutes and told to go to the ER. What a joke. I would not let my dog be treated in this dump. I have never seen so nasty a place that is in the business of treating people who are sick. Besides the poor service, the lazy staff, and a security/​want to be cartoonist, filling in and working as a receptionist. I have to say this was the worst medical experience I have ever had. In the future I will just go to the med center. I guess my first time there, is my last time. Not worth the wait or the waste of time and money. Go elsewhere if you want to be treated well with respect.

I have a chronic illness 30+ years and I know when my body is out of whack for some reason. I have my history and recent tests with me when I travel.
I was patronized and made to feel stupid. All in a 2 minute visit. Was told this was urgent care and my tired weakness wasn’t urgent. Feeling faint seems urgent to me! «Go to a family doctor.» Being out of town not many doctors willing to see new patient once!
Staff and blood folks were fine — dr 1 star for bedside manners!
Been 4 days since my blood test and still no test results. Guess I’m not dying.
Won’t go back there.

I would suggest to anyone NEVER COME HERE THE DOCTORS ARE HACKS. I came here on Monday march 11, 2013 because I was having a really hard time breathing. First off the nurse that I saw was very rude. The placed me in a room and it took forever for the doctor to come in. When about 30 min later she finally came in (may I remind you I could hardly breath) asked me a few questions told me I was having a panic attack. Then the nurse came back in to give me a volume shot I asked her is this going to make me sick since I haven’t eaten she then responded back in a really nasty tone «well we don’t have any food here all we have is a vending machine». All I wanted to know was if the medicine that they were administering me was going to make me sick since I hadn’t ate, and she couldn’t even give me an answer except for a rude remark. When the nurse gave me the shot my knees gave in and she said another rude comment «oh honey it doesnt work that fast». Clearly she forgot I hadnt ate (oh yeah i am 115 lbs) so when i have drugs administered they tend to hit me pretty fast). Then the doctor came back in about 15 min later and said did that help I responded no I still am having a hard time breathing so then they gave me a breathing treatment still didn’t work then they gave me a steroid shot and I don’t even know what else. By the time I left I was so messed up on drugs that they had given me I couldn’t stand and had to be wheel chaired out. Oh and when my husband came back to get me after he had taken my son to his doctor for bronchitis the nurse and the doctor couldn’t tell him what they had given me, and they where really nasty to him. And on top of all that they prescribed me an anti-​depressant called PAROXETINE look it up. Come to find out I have bronchitis like my son not panic attack bronchitis. We also had prior issues in 2011 when we took our son here they missed diagnosed him too. DO NOT COME HERE. There are new walk-​in clinics in the area at heritage square and by the mall. I believe memorial med group should not treat there patients the way I was treated and with the economy today I will def take my money somewhere where they care about there patients and not the money!!!

We were staying at a nearby cottage in southern Michigan when daughter became very ill. We are so grateful that we took her to Medpoint. From the moment we walked in the door, the staff was kind and welcoming. My daughter had to have several tests and was diagnosed with pneomonia. Dr. Poopola was so sweet to my daughter. It is hard to have a sick child, even harder when you are not at home. But we were saved by Medpoint! Best Urgent Care I have been to. We were able to do an xray and lab work right there. Thanks for taking such good care of my baby!