49er Carpet Care

I have had 49er clean our carpet on more than one occasion… including some furniture. They did our white cat trees this time as well and they look fabulous. We have a high end home with high end carpet and only want quality help with home projects such as cleaning the carpet. The prices are reasonable and they give all the options such as pre-​treat with enzymes, Scotch Guard, etc. Doesn’t mean you have to do it (but we do). They leave your home sparkling. I would never rent a cleaner… quick fix and doesn’t last AT ALL – not to mention the damage it is probably doing to the carpet. I’ve had many people clean our carpet over the years but have never had anybody return but 49er. If you want superior work, call them. They know what they are doing and are super nice people.

This place has TERRIBLE customer service: I called last week because I have a 4X4 rug that needs to be cleaned. I’ve always cleaned carpets myself & have never used a professional service before. Most places I called said they had a minimum charge of $ 200, $ 150 or $ 100 & when I called 49er, I was quoted $ 20. Awesome! The woman on the phone was having a hard time fitting me in the schedule & said she could fit me in on Tuesday & would call me back to see if it was possible. (Side note: when I called, she asks me if my house is carpeted & when I tell her I have laminate flooring she says,“We can’t clean your rug on laminate floors! They’d be ruined!” «Uum…I have a driveway they could use.») Today is Monday & I hadn’t heard from them so I called.
I filled the woman on the phone in on what I was quoted, found out I was talking to the same woman I talked to last week, & when I was told they could get me in & she informed me that «we’re pretty busy & can’t get you in tomorrow.» I asked if there was any other day they could get me in, she said there wasn’t so I asked about next week & just says, «What’s the deal with this rug?» Uum… what? I told her it didn’t really sound like she wanted my business & she laughed & said, «You’re better off buying a new one. This job isn’t worth me sending my guys all the way out there & $ 20 doesn’t even cover the gas or the cost for them to start the machine.» It’s not like I somehow talked them into charging me $ 20 for the job; that’s what they quoted me, all on their own, which I told her. «Why don’t you just throw this rug out & buy a new one?» Because I like this rug.“Is this rug oriental or something? If it’s not you need to just buy a new one.” I told her she could just give me the information without being rude & she said, «I’m not being rude, I’m being sensible.»
WOW!!! If there is a certain amount they want to get paid per job then they should have a minimum charge, like every other company. I’ll just rent a carpet cleaner from Wal-​Mart for $ 25.

I had 49er Carpet Cleaning come out to clean our carpets. I have never used this company before, but have had our carpets cleaned over the years by various other companies. I have to say that my wife and I are really impressed at our great the carpets turned out, but then any other carpet cleaning. Even after a few weeks they still look like they were just done. We will definitely give this company a call in the future. Very satisfied by the results and very reasonable prices.

what a JOKE stay away from this Place!!! Quoted me $ 35 and then came and started pressuring me to buy this and this. The Old man was a real ASS only bigger ASS than him was the girl Marlene over the phone!!! Don’t believe a thing this company says!!! She is a big lier and the Old man was one too!!! Glad they didn’t do them!!! I ran to Bel-​Air rented machine and I am sure I did a better job then they would of!!! These two good reviews must be family members!!! STAY AWAY!!! NEXT STOP BETTER BUSINESS BUREAU TO report there false advertising ways!!!

Wow! 49er Carpet Cleaning sure did their job and then some! Their work came out far and above expectations for certain! Will call again and definitely recommend!