When we bought our house a few years back, we inherited a «pool guy» in the process and he was awful(arrogant and pushy). Shortly thereafter, one day at Home Depot, I saw a woman loading some stuff into an Aquatique Pool Service truck and asked for their business card(turned out to be the owner). She was super nice and when I called the office the next day, a cheerful voice named Rhiannon answered the phone. For the past three years, everyone at Aquatique has been kind, patient, friendly and very helpful, from the owner, to the technicians and the office manager. No matter how silly the question or complex the problem, they are always there to lend a helping hand.
Adrian H.
Évaluation du lieu : 5 Granite Bay, CA
Amazing pool service for over 5 years now. We never have pool issues. Thank you for being so reliable, you guys always do a great job.
Joshua I.
Évaluation du lieu : 4 Antelope, CA
Aquatique pools has been servicing our pool for five years now with no complications. Our technician has always been professional and polite and we consider him as a friend. Kudos to them for hiring outstanding business people. Also our service is always fast and accurate and repairs are done in a timely manner. Thank you to all of the friendly people in the office and to our technician and we look forward to being with this company for a long time.
Steve M.
Évaluation du lieu : 1 Roseville, CA
Aquatique pool service has been cleaning our spool filters for a few years and doing light repairs with no problem. This year however things changed. The technican first came out to clean the filters then I enquired about replacing them cause they were 15 years old. But even with being 15 years old they were in good shape. So the filters were replaced. Then all the problems started. First while the pump pressure was normal there was very little output from the jets. Second the spool was losing water every time the filter ran. Again neither problem existed prior to changing the filters. This was late May 2014. It took almost two months for another technican to come out and use CO2 to blow out the lines for the jets. He declared it a success. Unfortunately only two gets appeared to be functioning normally. As far as the leak goes he said to hire a leak detecting service. Again neither the leak or the low flow from the jets existed prior to changing the filters. The only saving grace is we dont use the spool anymore. All in all this experience with Aquatique has left a very bitter taste in our mouths and we will not do any more business with Aquatique.
Laura W.
Évaluation du lieu : 5 Granite Bay, CA
Aquatique is very knowledgeable, professional and timely. We have a jandy pool system and recently purchased a variable speed motor. Aquatique and mainly Patrick have been the only person to make this unit work properly after the installation of the variable speed motor. The pool service who installed the pump and our previous monthly pool person could not get our equipment working for approx 7 months. We had past experience with Aquatique in past years and called them, In one visit, Patrick diagnosed our needs and the second visit, he installed and programmed our equipment and it is now working flawlessly. If you want your pool taken care of properly, use an expert like Aquatique. They are the best!