Pak Mail Center

Terrible place! Go somewhere else! Employee has a bad attitude and not nice behind the counter. I asked for box sent UPS. They charged me for UPS but shipped it at the cheaper rate with USPS. I got the box returned by USPS because where I shipped the box to does not accept USPS. Hence the request for shipped by UPS. When I went in and complained and asked for a refund… I was treated like it was all my fault!!! And believe me I had asked for UPS in the first place. It’s the same address on the account that gets everything shipped via UPS! The employee treated ME like an idiot! And he had forgotten that he was the one I had dealt with in the first place when I shipped the box. Do yourself a favor — go to the other shipping store near Chick-​fil-​A.

I live in Granite Bay and have been going to the Granite Bay Pak Mail since they opened and have had nothing but positive experiences.
The old location is right across from the new office in what was the post office until the post office, moved around the corner. The establishment moved so they could have more space.
The owner is and has been the same owner and has been very pleasant and goes out of his way to be helpful.

NOTE: This place of business has apparently closed down. The big sign out front is gone, and there is an «available» posting in the window. If you read the reviews below that Granite Bay Pak Mail had been receiving, including mine, you’ll understand why this happened.

I was truly surprised to read the negative reviews about the owners and workers at Pakmail, because that is far from the service I just received. I inherited a grandfather clock and needed it to be picked up, packed and shipped to Southern California. I contacted several packing services, however, Don at Pakmail truly went the extra mile. He stood by his original quote and picked up the clock at no extra charge. He contacted me several times throughout the process to keep me updated on the progress and what I should expect. It arrived exactly as he promised and I was truly impressed with the thorough packing job and how well protected the clock was. I now have my parent’s grandfather clock up and running in my home and am truly thankful that I found someone who took such good care of a family heirloom that has tremendous sentimental value to my family. Thanks again.

If you use the us post office you will appreciate the service at Pakmail. They do all my shipping, printing, packing needs and even have mail boxes for rent. Thanks

I will never use that service location again. The old owners were always very helpful. But the owner who was there today was rude and acted like I was disturbing his nap. I won’t get into the details, but he tried to over charge me for several items. Which I caught and proceeded to walk out and take my business elsewhere.

This is the worst place ever to do any business with. The owner and who I believe is his wife, are both the rudest people ever. I don’t know a person in Granite Bay, who has used their services, that would have anything positive to stay about them. They practically refuse to give receipts when pre-​paid packages are dropped off at their location for pick-​up. I have heard them multiple times lie to customers and try to overcharge them. I have heard the big mouth wife talk about and badmouth other customers to customers in the store, about issues or problems that they have to deal with. They even lie to make their story seem so terrible that the customers actually pity their situation. They are pathetic and horrible people.
I have been doing business with them for the last 6 months because it’s a convenient location for me, but i would rather drive 40 miles than give my money to them any more.
DO NOT do any business with these people. That is the only way to get them the heck out of Granite Bay. Granite Bay has no room for disgusting, lying and ignorant people like them. Go find some other town to do business in. This town does not appreciate people who try to take advantage of others and who lie and steal from their customers. If I could give them no stars, I would have.