Starbucks

20 minutes to one iced drink. The six people behind me in line all had theirs and left. They weren’t putting names on cups which made it a free for all and people were grabbing out of order. 20 minutes. Seriously???
Update: I ended up stopping at this Starbucks the next day and they were handing out free drinks. Apparently they’d had a broken machine and were short staffed due to people calling in both days and were trying to make up for it. Upgraded to three stars.

Loved our visit! We came on opening for the evening store. Had wine, beer, and fantastic food! Lindsay was helpful and so sweet! They had live music, a big plus! James the manager is amazing they all do a wonderful job there.

Coffee regular Starbucks no problem but they kept the seating area so cold you couldn’t stay.

The drive-​thru line was RIDICULOUS, so I decided to go in. I was promptly greeted by Ally. She was personable and a pleasure to chat with. While waiting for my coffee, I was greeted by another upbeat Starbucks crew member that was very friendly. My coffee was ready in under five minutes. I ordered a Venti Flat White with an extra shot and a pump in a half of vanilla. My coffee was just OK. It seemed like it had more milk than coffee flavor. I order the same drink at all Starbucks and find that each one makes it differently which is frustrating. I gave this place four stars because of the superior customer service and fast turn around.

I come here almost every morning thru the drive thru and today i really needed a good coffee and i got a grande cinnamon docle latte with non fat and light whip, my usual and it tastes AWFUL! Like a regular coffee not a latte at all. Im so disgusted by it and on the day I have a huge file review. Thanks Starbucks for ruining my morning coffee! !!!

I’ve never had an issue here. Parking lot is small but location is convenient. I always opt to walk in rather than wait in the long drive thru line, and service is consistently fast and efficient. Inside the store is more spacious and comfortable than one would expect.

Dude, the drive thru is taking forEVAH!!! Might have to drive thru la bou across the street next time!

Waited unacceptably long for a Frap. Not sure how they got my order wrong when it is not even busy with at least 4 workers behind the counter. Not even a sincere apology when my drink was finally made. Drink does not even taste right. Won’t be back.

This starbucks used to be the death of me, especially going to the drive thru.
My orders were always wrong.
Sweetened iced tea, on countless accounts I’ve gotten it unsweetened.
3 times my Iced coffee came with coffee grit. Ewww!
I would order iced green tea With LEMONADE, and on too many accounts it came without lemonade. Once it came as a iced green tea latte. Hmmm like really? I ordered that. I don’t think so.
Anyways, they always remade my drinks, and if I went through the drive thru and I didn’t notice that it was wrong.
Well, I take it to twitter. SB twitter customer service is amazing.
They would refund me, and let me know that they told the store about the situation.
Main point they are a lot better now! Thank goodness!

Best Starbucks ever. Made our drinks very well and even explained how to order it how we like it from other Starbucks. Our barista Zach was amazing! Amazing customer service and just overall such a positive experience. Would definitely drive the extra 40 min just to get our beverages from here!

This drive-​through is clutch. I find myself in it more than I would like because I’m too lazy to get out of my car before and after work.
The only issue is it can get backed up sometimes because there are so many other lazy people out there like me who don’t want to get out of their cars.
It honestly doesn’t deter me because I’d rather wait in line in my car then wait in line in the store. The people are always friendly here even though they are working early in the morning or on holidays. So kudos to them and thank you for putting a drive through here.

There’s seem to be a Starbucks location every mile or so, and I have probably visited most of them that are in the area. They all seem to be similar, you have both good experiences and bad ones. This location is consistent, consistently bad. Employees lack personality and customer service skills and the drive through takes a ridiculously long time. On the days that I work in this area, I now leave earlier to drive a little out of the way to avoid this location.

I have been going to this Starbucks everyday for 6 months only because it’s walking distance from my home and has a Drive-​Thru when I don’t want to go inside. I want so much to make this my favorite location but it is the SLOWEST Starbucks ever. It is not uncommon for me to wait nearly 10 minutes for my drink. I’d understand if the place was packed, but more times then not they start making my drink, walk off, and forget they were in the middle of making it only to start on another person’s order. In 6 months they still do not know my name or know I get the same exact drink each and every time. I don’t know if this location is understaffed or if it’s just the culture BUT they definitely could use a little support and customer service training.
I am a loyal Starbucker and will remain as such, and hope this store is just going through growing pains. In the meantime, I will continue to keep my eye out for one that has it together. Btw, my name is Nicole and I always order a Grande, Nonfat, No Water Chai.

It’s very good love it if you great job very fast and it very nice and they are very quick and they do very will and it is very nice and good and very good they are very nice

I come here every Wednesday night while my daughter goes to bayside. I love the coziness of the store and the people are always friendly.

My co-​workers and I went through the drive thru…
First off the lady Brittany who was at the window refused to take our money.
Second off… She handed all the drinks back to us messy with caramel… Coffee… Just dripping down the sides of the cups.
Third off… She hands back our 3^rd order that was ordered «iced» as a hott drink… And we where like oh this was suppose to be hott… And she goes «oh well you didn’t say you wanted it iced.» All rude with an attitude and snatched the cup back, dumped it back in a cup of ice and handed it back to us and closed the window.
Never in my life have I ever rec’d service like that at Starbucks since I go to this one at least 4 times a week since it’s right next to my job. Def will not be going back.

This Starbucks is in a good location. They have a fast staff and the usual Starbucks drinks and snacks. I am not the type who orders the coffee drinks with latte gobble d goop however. I usually have a simple green tea (which does come way too hot however) or one of the pre made juice drinks. Its a post yoga thing. I see many people come and go from here with huge drinks covered in whipped cream. Just not my thing. I like the healthy small plates they offer now. They seem pretty fresh and just about the right amount after class. I whish they had more outdoor seating and that the parking lot was not so close to the seats, even though there is a rail. It would be nice to have a walk way with some plants or small trees. That is just a wish because I know it would be like moving a mountain to do that. But Starbucks does come in handy and are pretty reliable.

Love this Starbucks! They remember my drink after a few visits. Fantastic service and friendly staff. Bathroom are also always clean and well kept.

This place is ridiculous. I go here because it is just down the street from my house, but I will NEVER go here again, and here’s why:
I went through the drive through yesterday afternoon to get a seasonal item, grande, pumpkin, soy, chai latte. Having previously worked at Starbucks as a lead, I assume it’s made exactly like the chai lattes (chai syrup and milk) with a splash of pumpkin flavored syrup. Literally one of the easiest things to make on thier menu. I’d also like to point out that I always state the correct order for writing it down on the cup. Always.
When I got to the window, I asked before even taking a sip if it was soy, because I am neurotic about stating my soy needs, and making sure I get said soy, as I am horrifically lactose intolerant.
Well, chickie at the window didn’t make it with soy. No problem. I’ll just wait for another. She hands me my soy beverage, and I am off. When it finally cools down enough, I am nearly home, take a sip, and discover it’s just regular chai, and mostly foam. Sweet! I’m so glad I paid extra for a carelessly made, mediocre chai tea with cup half full of foam. Totally worth the 6 bucks.
Today, I sent my husband to try again, and he came back with a pumpkin latte. My stomach is killing me after two small sips, so I am assuming it was dairy. Great. Thanks guys. Really. I don’t know if you guys are all high or not, but is it REALLY that difficult to put pumpkin syrup, chai syrup, and steamed soy milk in a cup? What part of pumpkin, SOY, CHAI latte is so hard to understand?! After yesterdays experience, I am a little more pissed than I should be, but the incompetence is astounding. I sent my husband back, and he comes back with the SAME DRINK as before. Pumpkin spice latte. No chai. Who the hell knows if it’s soy. It is sitting on my coffee table, growing cold, laughing at my suffering, and no, the irony of that statement is not lost on me.
I hate writing bad reviews, buy you guys earned this one. After trying to order an amazingly simple, correctly made drink, FOUR TIMES in less than 24 hours, you need to be called out. Not to mention the whole soy/​dairy carelessness, losing my cup in the morning rush multiple times, giving me the wrong food, it’s endless. I know you are a newer location, but you have been open for quite a while, and honestly need to get it together. When you screw up so bad, that an easy going, incredibly patient and courteous person like myself, gets THIS pissed off, you guys are NOT winning. Which is crap, because you are in a very lucrative location.
The only person I have met at this location, was a curly-​haired redhead, with gemstone jewelry, working the register. She is the only partner I have met there who actually gives a shit. Maybe you guys should take a cue from her. Until then, I’m out.

I love the convenience of this location. it is so easy to get in and out of plus they have a drive-​thru. I am not a drive thru persona and would much rather the personal interaction with the employees… they have a great outdoor seating area to kick back and enjoy your caffeine consumption.