McDonald’s

Potion beach IL McDonalds
Arguing in back and in front of customers got worse as store got busy
Very dirty floors and drink bar 15 min after notifying staff floor was mopped
Abrupt staff
No observable chain of command
Slow service 10 min to get food
Got Oder wrong took extra 5 mi
Fry station unattended and no clean
Bathrooms smell

Been here quite a few times. Mostly come to let my girlfriend’s kids to play in the playplace. If it wasn’t for the play place we would likely never order food from here. Everytime we come there are more dirty tables then clean (especially in the play place), and our orders are done incorrectly. We end up having to clean our own tables before eating most of the time. This used to be my favorite McDonald’s to go to but now its one of my least favorite. It could be again with a little bit more attention on the cleanliness of the lobby, better communication, and orginization of the staff. I hope to see this place flourish again but its going to take some work.

This is the nastiest McDonald’s that I’ve been in. There are bugs everywhere, there are flys darting at my head, fruit flies all over the ketchup dispenser, dirty tables, soda machines haven’t been cleaned for a while, there are wet floor signs up on a dry but sticky and dirty floor, and to top it all off my fish filet bun was dry! If I could not give this McDonalds a star at all, that would be great.

By far one of the worst McDonald’s that I have ever been to and I know many that would agree. The service is slow, the order is rarely correct, the food is often old and over cooked, the staff is usually rude or too busy arguing to get your order done, and don’t even bother with the drive through. I’ve lived here for a few years and would visit the area before then. I would say two years ago the food was great and the service was too. Since then it has declined quickly. They spent what I would assume to be a fair deal of money on renovating the inside and outside of the building, but I guess they forgot to staff it with a staff that could hold up to its looks. Don’t waste your time and money on the crap that they serve. Not that McDonald’s is gourmet or anything, but you get my drift. Plenty of options are close by. If I’m really wanting McDonald’s I’ll drive to Edwardsville or somewhere else to get it… and I only live about a mile away from this one.

Usually McDonald’s has a much to be desired look, but this one is probably the best looking one I’ve seen to date. Service is pretty good as well.

Holy crap! Walk in the door and you won’t believe you’re inside a McD’s…seriously. This place has some serious swank. Service was on par as well.