Asante Three Rivers Medical Center

While on our first day of vacation my husband had a really bad «stomach ache.» After watching him not sleep for three hours, I suggested that we find an ER. He agreed, and we found our way to Three Rivers. When we arrived at the ER at midnight, the staff quickly found had a bed ready and got him some pain meds. His nurse, Nancy, was extremely nice and really took the time to explain procedures to my husband. Unfortunately for us, other more pressing trauma cases arrived, and we ended up just having to stay in the ER, so as we were waiting for the cat scan to be read, the nurses kept the hubby as comfortable as possible and offered me a pillow, and a blanket to get as comfy as one can while trying doze on the side of a gurney. When it was deterred that he indeed needed and emergency appendectomy, and rolled him to surgery, they escorted me to his future room and let me «sleep» until I could see him in recovery… I hadn’t slept in about 40 hours… and didn’t actually sleep until he was in his room with good pain meds. The nurses and docs took great care of him while I was out. Thank you Three Rivers!

Alright, so I was admitted to Three Rivers a couple of weeks ago for abdominal pain, and I must say that the care was fantastic! From the staff in the Emergency Department to the nurses on the 3^rd floor, this is a great hospital! I was sent by the Asante Urgent Care for suspected Appendicitis, and was seen in the Emergency Department within 15 minutes of my arrival. Dr. David was absolutely wonderful, making sure that my pain and nausea were under control. The CT scan showed that it wasn’t my appendix, but I was still too nauseous and in too much pain to be discharged, so I was admitted to the 3^rd floor, Rm 330. While the surgeon on call wasn’t great, (See my review of Grants Pass Surgical Associates for this fiasco) every other staff member in the hospital truly cared about me, and wanted to make sure I was comfortable every step of the way.
I have to say, I was quite surprised at how great the care was at TRMC, and I will definitely return if I ever need emergency medical care in the future. It’s good to know that our town has a great hospital.

I have dealt with this hospital for years, and I must say that I don’t understand why you would bitch about having to wait 15 mins? before you saw your baby. Years ago, you were lucky to see your newborn until the next day ! All the personnel we have had contact with, with one exception, have been caring and very kind. You get what you ask for, and if you think that going to the ER is OK for any little thing, remember that they are there to treat EMERGENCIES. Triage nurses do their jobs, enter all the info. in a computer and then you get attention. Sometimes all the rooms are full, until the patient is sent up to a room. The one incident we had that was bad, was caused by a Dr. that at least one person thinks was great. Name is unimportant, but he was not the «Handsome «one mentioned by one. He gave my husband on pain meds. sent him home with some extras and the next day, my husband was comatose, back in there. The nasty thing is that after recovering, my husbands records showed a «Drug Overdose «as though he had done it to himself ! Dr. CYA. that’s what I named him.
Apart from that, I would recommend this hospital to anybody, clean, good staff, great nurses, and the food is not bad. Complain about the food and I’ll describe what was served in a Norwegian hospital last year, when we were there. Scream and yell, lose your temper, make a show of it, but you are getting really good care, do not be like the woman in the room next to my husband once. She heard that he was getting a chest X-​Ray and demanded that her son tell the Dr. that she wanted one too !

When you arrive at an ER at 4:30am, after waking at home with chest pain and taking a Nitro, you are happily relieved to find a really well run hospital, prompt, efficient and good natured. In the ER, one recent nursing grad, a former construction worker named Rocky really shined above all the others, calm, cool and with a sense of humor. Admitting physician, hospitalists, RN’s, CNA’s all really patient comfort oriented. All my tests, labs, procedures were handled quickly, and I was always well informed regarding why a procedure was being done, and what results meant.

I was an inpatient at Three Rivers Hospital in 2013, for 6 days. Everyone except one nurse, were absolutely wonderful! I did complain about this nurse to the head nurse and she took her off my case. All other personnel… Nurses, CNA’s, and housekeeping were so very nice. When you don’t feel good, it’s always nice to have positive energy come through your door; it makes a huge difference. I would recommend Three Rivers Hospital to all.

This would be a five star if the triage nurse had done a better job. The four hour wait in the waiting room with an inflamed appendix that included nausea and constant
abdominal pain it was too long. Once I was finally taken back the care was wonderful. The nursing care was professional, and personable. All of my needs were anticipated in advance they were all truly wonderful. Dr. Faucett and his team did a excellent job also. I was getting up with a little assistance four hour after surgery, and just required a minimal amount of pain medication during the first few days after surgery.

Dr. Schiller is just a horrible doctor! BEWARE BEWARE BEWARE of this hospital and Dr. Schiller. Old man, bad attitude and questionable mental state. Even the nurses rolled there eyes at him! You know that is bad.

In a town that is as well known for its summer Hellgate excursions and Boat nick sadly it is known as well for the inadequate care received at Three Rivers Hospital. My primary Dr. ordered scoping from both ends back in November. I was frightened, more of the proceeedure than I was of the outcome, afraid I would not come out!
I spoke with Dr. Martin beforehand, expressed my fears and was as gentle and kind as he is handsome. He held my hand, as if I were a family member, asked if it would make me feel better if he and his team, head nurse included, prayed with me? Wow, a prayer is a prayer and thoughtful thought and of course I agreed. I swear, they all knelt and prayed around me. I mean who does this sort of thing anymore; people have become numbers and huge bank accounts and desensitized care givers. Here I am well and writing this, giving thanks to Dr. Aaron Martin and his care, his ‘team’ of nurses and Maggie the angel who inserted my IV as if it were a feather. I shall never forget their kindness and true devotion to their patients.
That I went through and operation at Three Rivers Hospital and had a wonderful operating team is unheard of. I wouldn’t recommend Three Rivers to anyone, but I would recommend Dr. Aaron Martin, Maggie the IV angel and Dr. Martin’s team of beautiful women who prayed with me. I thank you all greatly.
Ohhh and there is a wonderful woman in the ER intake area of Three Rivers named Pam, who is a sweet, gentle and caring. She feels like everyone’s best friend or sister.

My Mom was admitted to Three Rivers with Stage 4 Cancer. It had spread throughout her body and the diagnosis was not good. The nurses, doctors and staff helped my mom and family through a very tough time. They worked with Hospice of the Valley in San Jose CA to get her moved to my home. I can not express enough my appreciation to the nurses and staff for all their help with my mother. They are the best!
The facility is clean and the main lobby is like a hotel. The cafeteria had suprisingly great food.

Three Rivers is really hit and miss with their care. It really depends on where your at in the hospital, and the doctor (which is most likely true for all hospitals) Having a work history in Nursing, I feel Three Rivers ranks a little low in the nursing department. Overworked, understaffed. I had my daughter in the birthing center via c-​section in September and because of under staffing I was not allowed to see my daughter for about an hour after she was born. I thought it was ridiculous I had to have a nurse supervise me meeting my baby.
We also had an issue with my son a few years ago. His o2 level was 84 and he was having an asthma attack (we were not aware at the time he had asthma) and they made him sit in the waiting room for 15 minutes before finally seeing him, at which time they heavily apologized (after I screamed at them for letting a 3 yr old sit for so long without being able to breathe correctly) because the triage nurse didn’t list his condition correctly.
The lab is speedy, and they have always been very gentle and professional with me, and my daughter who had to get blood drawn at 9 months old.

Touch nothing and use hand sanitizer often. Try not to breathe as they don’t seem to have an obvious and ready supply of masks. This place is usually packed with your average assortment of beaten up meth heads and other odd people. The staff here are nice, but the wait time is horrible. Their expertise and skill level has been questioned by most people I’ve talked to that have gone there. For example, a lidocaine injection in the mouth should last 12 hours (according to the nurse), but only lasted 1. Perhaps it wasn’t done wrong, I don’t know, but either the nurse was wrong or the injection was incorrectly administered.
If you are not in a serious emergency and can get to a hospital in Medford (such as RVMC), you would be best served to go there, even if you are closer to this one.

In general, I hope no one has to go to the ER for any reason. If you do, and you happen to be in GP, you can be sure you will be well cared for at Three Rivers. I had an unfortunate incident and Dr. Howard was wonderful. Then, 6 months later, my husband broke his leg and Dr Eoff was also great. So, we only know about the ER but– as horrific as some ERs can be– it is nice to know that in an emergency we will be treated well at TRCH