Grants Pass Plumbing

I have used Bill Fairhurst on two occasions and he is very good, personable and prompt. I would like to point out the the last time he came out, to access the problem, he checked it out, we talked for about twenty minutes outside about life and living in GP etc. NYEve & Grovers was closed for the replacement pipe, so he had to come back in a few days, which he did and fixed the job in about 30 minutes. I was billed 170.00 for two hours of service.

I have had a problem with a plumbing issue for some time. Leary about who to call as havent needed one for years. Now years agao, word of mouth was the way it was and years ago it seemed we all knew one another & who to call for what. Looking at the problem at hand, I was determined to tackle this myself. All my books came out, some tools & anything I could find helpful that has to do with the waterline from pumphouse to house. Not experienced with this type of plumbing problem, it took two days to get gutsy to start.(somewhere anyway) ok I can do this! Bought couple more tools, per book, per problem, but days went by with no such luck. Christmas time came, was cold,” calling all plumbers, «again put off calling figuring all were quite busy. We waited this long whats a few more weeks, and few more dozen gallons of water. Couple weeks after Christmas, I gave in to my sons request (demand) held my breath & called Grants Pass Plumbing. Towards end of day, so people are going to be (&sound) rushed, flustered & wishing their day was over. Yes that is what I heard as I was much more breifly summarizing my situation. I was informed it may be almost a week before someone could come out, which I told her that was just fine. She stated I would get a call next day or two with one of the guys to talk with them as for what needs to be done. But… they really dont work out that direction so, well someone will call you ok. This big long story is just my story really just to let you know, im still sitting by the phone 2 mths later waiting. After 47 years of living out here, partylines are long gone, neighbors have cable, but it still doesn’t come up our driveway, but what really shocks me is that Grants Pass Plumbing doesnt go „all“» this way to Robertson Bridge to do some plumbing! You dont have to post this, as I said its more my story & I cant give a fair review as I never got fair service! Leary once again, best go get me more jugs of water! Cant move forward without star rating. K I have to lie. Im sorry.

We called because we have a rental home in GP that was having low way pressure and a faucet outside sprung a leak. They showed up on time and fixed the problem in one visit. Highly recommend them. Great to see a company that takes pride in their work! We live across the US so it was nice that the first call we made to a plumber will be the only one we needed to make. They are now saved in our speed dial just incase!

We called GP Plumbing to hook up plumbing to our guest house and to fix and move some exterior faucets on our house. Bill and his son came out, were excellent workers, made suggestions that hid the plumbing work better and did very good work. When the pipe he’d installed to the pressure tank split, Bill went above and beyond. He was in Seattle and, knowing we couldn’t use water at all until it was fixed, came directly here after landing in Medford at 10:00 pm and worked until about 1:00 am to fix it in the dark. I would give 5 stars but felt the price was high at $ 917 for the work. But of course I don’t call many plumbers so can’t really compare.

We used Grants Pass Plumbing to repair a leak in the plumbing under our kitchen sink and also to repair a leaking valve on the water supply line to our toilet in our bathroom in our second home in Oregon. At around 5 pm on a Friday evening, Grants Pass Plumbing arrived at our home (I called very late in the day, so the fact that they showed up at all on the same day was impressive), and I met the plumber, Bill Fairhurst, who turned out to be the owner of the company. We engaged in small talk for a few minutes as I was trying to get a feel of whether I trusted him or not. We immediately hit it off, and then Bill went into our home to take a look at our two plumbing leaks. I was impressed with how thorough he was, and how he did not take any shortcuts to give me a quick free estimate that I would take or leave, but instead, took his time and really examined what the problems were at no cost to me.
I was so impressed with Bill that I hired him on the spot, and I had no interest in getting two more free estimates (which is something that I never do). I was expecting Bill to tell me that he would come back on Monday to do the work because it was now after hours on Friday evening, and instead, he told me he would get right to work. Bill fixed our plumbing under our kitchen sink and also told us that part of our leak was coming from our kitchen faucet, so he took it off and rebuilt the internals with parts he had inside his work truck to save us money. Although he fixed the plumbing leak under our sink, he told me he was not satisfied with rebuilding the faucet because it was so old, and he said although it would work for now, he didn’t recommend it. Hearing that, I asked him if he would be okay with my running to the local home improvement store to buy a new kitchen sink faucet while he tackled the second leak in our bathroom, and would he install it (it was getting later into the evening on a Friday night). Bill said that wouldn’t be a problem, and I was so impressed with how friendly and honest he appeared, I followed up by asking him if he would be okay with me also getting a new sink and faucet for the bathroom counter, and would he install that too. Bill said it wouldn’t be a problem and he would take care of it.
I quickly got the physical dimensions of the bathroom sink and ran off to the local home improvement center. When I returned, Bill had finished replacing the leaking valve on the water supply line to our toilet, and he went back to the kitchen to replace the faucet on our sink with the brand new one. He did a great job, and did it quickly. What impressed me even more, is how much he tested our kitchen sink to make sure nothing leaked in the plumbing he had just repaired underneath it, as well as with new faucet he had just installed. Bill then went back to the bathroom to replace our bathroom sink and install the brand new faucet. To my dismay, I learned that the prior person who cut the counter to install the old bathroom sink, cut it in such a way that the new sink that should have fit, was slightly too small. Bill felt bad for me and immediately volunteered to go to his warehouse in the middle of town where he had a new Kohler sink that he said he would give to me for free if it fit. Where to you find customer service like that? What plumber volunteers to give the customer a new high quality sink for FREE?
I took Bill up on the offer and told him I would return the first sink I bought and see if they had an even bigger one what was not a standard size just in case the sink he had did not fit correctly. Bill jumped in his truck and went back to his warehouse, returning with a high quality sink that he offered to give to me for free, but after placing it in the previous odd shaped hole that was in the counter for the original sink, it didn’t quite fit, although it was much better than that first sink that I bought. I then handed Bill the second sink that I bought, but I knew that the second sink was too big for the cut out, and it would require cutting the counter to accept it. Bill went out to this truck to get the tools he needed to cut a bigger whole in my counter top to accept the second sink, and before I knew it, he had mounted the second sink which was a perfect fit, and looked so much nicer than our original sink. Bill then installed the new faucet that I bought and the job came out perfect. The reason why this review is so long is because I was REALLY impressed with Grants Pass Plumbing and Bill Fairhurst, the owner. When all the work was said and done, it was 9 pm on a Friday night, and after all the work Bill had done, the bill came out to only $ 346.50! I can’t say enough positive things about Bill Fairhurst and Grants Pass Plumbing. I would definitely use his company again, and I have absolutely no reservations about recommending him to others.