On my first visit I was greeted by a very friendly staff, had my teeth cleaned(with no pain) by Kim. My second visit I had 3 cavities filled with no numbing and no pain during or after. My third visit was to have one tooth removed from a bridge and this time there was numbing, but afterwards, again, pain was very minimal. I’m only sorry I didn’t find Dr. Hendry much much sooner. Love laser dentistry Carolyn Zimmer