Ruby Thai Kitchen

When you’re craving Asian food in Grapevine Mills Mall, it’s ether this place or Panda Express, or Maki of Japan. I just wanted some good old orange chicken type dish and didn’t really want to go to panda today, so I stopped by here instead.
Don’t make the same mistake unless you’re the only person they’re serving. There was 5 – 6 people in line and I was the third. I asked for wonton noodles and and a cup of water then paid the amount for the soup bc that’s all she charged me. I stepped aside to wait for the noodles which took about 5 minutes. Then I asked her for my water and she just looked at me and didn’t say anything. I repeated the same thing to the male worker and he kind of smirked and just pointed at her. Like do you people not have water or something? The least you could do was respond to me. After waiting there for another 3 – 4 minutes I just left.
Oh and another thing, if you need another bowl (an empty one) to transfer leftovers to bring home it’ll cost you $ 0.75.
As for the food, don’t let looks fool you, their mango chicken isn’t that great. Their wonton is probably the only reason for even a one star.
Overall, poor service and food. I should’ve gone to Panda instead.

Thanks for charging my credit card three times and refusing a refund. This isn’t over, hope y’all enjoyed working there. Oh, and the food… delicious as a frozen carton of generic dinner trays at Kroger.

I Was so looking forward to having a noodle bowl here. As we waited for our meal, we were shocked to see a large roach crawl across the counter, up the soda machine and then inside it. When we brought it to the attention to the workers and then the manager, informing them we did not want the meal and wanted a refund, he argued with us. Refusing at first to refund our money. After we argued with him my husband had to finally approach and deal with him. We still only received a partial refund.

Needed quick lunch at the mall. We were attending a conference at the Hilton and took a walk at the mall. Food was pretty good, not a lot of variety. Noodles were wheat, I was hoping for the Thai rice noodles, so we just opted for one meat selection which they allowed us to have half and half. I had half Basil Beef which was really tasty but a bit on the super spicy side for me. I also had Pepper Chicken which I liked very much, not too spicy. Not sure I would choose this again, but it wasn’t bad food, just not within the perameters of my food allergy diet of carbs and gluten free.

A very easy choice if you are in mood for Thai food when you are at Grapevine Mills mall. It is cheap and exactly like you’d expect at mall food stalls.