Timberline Veterinary Hospital

Dr. Hill and all of his staff were amazing! My dog had bladder stones and was in a lot of pain and distress. I tried to get my dog in to see her regular vet but they were booked. I called Timberline, told them my dog’s symptoms, and they told me to bring her in right away. Dr. Hill ended up performing surgery on my dog’s bladder. The staff and Dr. Hill kept me updated throughout this process and were very good about taking the time to explain everything to me. They set up post-​surgical care with a 24 hour Veterinary Hospital, which made the process very easy for me. While my dog was at the Animal Emergency Hospital of North Texas, Dr. Hill stayed in contact with the veterinarians there to check on my dog’s status. He even called me to let me know her status and what to expect when she gets home. My dog is home now and recovering very well. We have a follow up appointment in 2 weeks for suture removal and look forward to a full recovery! Thank you Timberline!

This place is only in it for the money! The prices are off the chart and not worth the services they providing. I really miss Dr Singleton because he wasn’t about the money. It was more about the well being of your pet! You shouldn’t have to pay $ 800 for 2 dog annuals and 1 box of Trifexis. That’s just ridiculous, I won’t return to this place! These new owners must come from a Corporate Clinic because it’s not about the animals anymore. It’s how much can we get out of them!

I took my dog to this vet after her toe got caught in an escalator. Dr. Hill took an x-​ray and told me my dog just had soft tissue damage despite my blatant concerns that the damage seemed much more severe. He then gave her a some medication but did not provide or advise on an E-​collar or any other precautions considering her circumstances. The next day, I came home to my dog with a severed toe to the bone, indicating either that the x-​ray did in fact show a fracture or that she bit so aggressively that it broke the bone, according to one of their vet techs after the fact, is a common phenomenon with this type of injury. I thus ended up facing the trauma of having to take her to the emergency vet, was charged almost $ 1k, and am now left with a toeless dog. When I communicated this to the vet, they refused to provide me with a refund. If I were you I would go to Hillside vet or any other vet with qualified staff that take extra precautions and engage in ethical business practices.

It’s been a few years now, but we took our cat here to get him declawed. I was so worried about having the procedure done, especially since he was 5 years old. However, everything turned out fine. Our kitty recovered quickly, without any complications from the surgery, even to this day. The staff took the time to make sure we understood how to administer the medicines.

I’ve been a pet owner my entire adult life, and grew up with pets. They are family members, and I expect my vet to treat them as such. I have been bringing my pets to Dr. Hill since I moved to Dallas in 2000, and have followed him even after he switched locations with his previous clinic chain. Ive driven nearly an hour to see him, and still drive about 30 min each way to go to their private practice. The quality of care, value and compassion for both animal and human is unmatched. I would pay far more than Dr. Hill charges and still be thrilled with the service I receive. I recommend Timberline to all of my friends, and several have also become regular patients (well, their pets). I challenge anyone to find a more skilled, knowledgeable or compassionate vet anywhere. Wish my own doctor was this great!

Ever since the passing of our dear Dr. Singleton, the people who took this business over have lost a customer in me. I stuck it out for a few years thinking things would get better but it hasn’t. They have no bedside manner, don’t care about you or your pets like Dr. Singleton did and have increased the prices ridiculously. The office staff is nice as can be but that’s not enough to keep me coming back. All of the service prices have gone up as well as the boarding services and they make you think you are getting more but really all they care about is money.