Very good choice of stoves, fireplaces, etc. The propane fireplace they installed during last winter’s house construction was excellently done. However, the fireplace wasn’t used until the following fall and the 91 year old relative who lives in the house needed instructions regarding the remote control unit. Even though the business was located less than 10 minutes from the house, the first and only 15 minute service visit was charged $ 128! That’ll be the last service visit, too.
Samantha T.
Évaluation du lieu : 5 Auburn, CA
Spoke with Dave in regards to a repair on an old stove that we have. Although his services were not available for our particular situation with our stove he was very helpful. He referred me to another local company for the necessary services needed. He also spoke to me for atleast 10 minutes on other questions that I had(all while his phone was ringing off the hook in the background)! I appreciated his obvious knowledge of woodburing stoves and safety involved with chimneys. He was kind, informative and very helpful. If we decide to purchase a new stove, I know who we will purchase it through!
Tarryn K.
Évaluation du lieu : 1 Grass Valley, CA
A-1 Stoves and Chimneys came out to one of my properties to do a chimney cleaning. The tenant was indiposed when they got there. The technician left so quickly that by the time she got to the door he was gone and left a card in the door. We called to reschedule and when I got the bill they charged a $ 20 trip charge. I am very disappointed in the charge considering the owners that hired them are long time clients and this was clearly an issue of miscommunication. I will never use their services again. I don’t like companies that nickel and dime long term customers.
Ruth M.
Évaluation du lieu : 5 Meadow Vista, CA
We have used A-1 Stoves and Chimney for many years for the annual end-of-season cleaning of our wood burning stove. They are prompt, reliable, thorough and clean. They are also very polite and provide us with useful information on using and caring for our wood stove between their annual visits. They are willing to go up on our roof, when needed, no small feat as it is 3-stories up and made of steel. They replaced a spark shield for us a couple of years ago after a roof inspection, with a quality product that is performing well.
Shauna W.
Évaluation du lieu : 5 Nevada City, CA
I highly recommend A-1 Stoves Chimney & Awnings. We purchased a house with a wood burning stove that had a flue 32′ tall. Being new to the area back in 2002 we simply took a chance on them from the yellow pages. I have never thought twice about seeking anyone else and they have been doing our annual chimney inspection and servicing for 12 years. The owner is a super nice guy and every service person who has come to our house is on-time, super pleasant, clean, knowledgeable and seems to like doing what they do! Our house has a super steep and tall pitch and I have watched them ‘monkey’ their way to the top to service the outside of our chimney stack and you’d think they were rock climbers. I would not hesitate to use them for purchasing/servicing a stove, or any other of their services like cleaning windows, annual cleaning/servicing of washers/dryers etc. We have lots of super high windows and ceiling fans and I wouldn’t want just anyone cleaning them. I expect they will take care of us for years to come. Thank you A-1! You rock!
Kim K.
Évaluation du lieu : 5 San Jose, CA
There are probably not enough kind words or gratitude that I could give this company! We chose A-1 Stoves for a new wood burning stove and complete installation. We knew NOTHING about wood stoves or the install process. Their entire staff was friendly and knowledgeable. From the honest opinion on what kind of stove we needed, to the walk through and the install, they did not disappoint. We have a three story house and the overall install of the chimney was not easy. They made us feel safe and secure in the hands of professionals! They even offered in house financing; this was a life saver for us! We got to have the benefits of the wood stove and use the money that would have gone to purchase propane to pay off the stove and install, in one winter the stove had paid for itself. I would HIGHLY recommend A-1 Stoves!