Millenium Smoke Shop

Once again the staff at Millennium pull through! The guy at the counter was extremely helpful and answered all my questions without making me feel dumb. I would highly recommend this place to anyone!

Molly is great always keepin it friendly very competent individual thx for all the help
Arigatō!!

I just had the pleasure of having Molly assist me in my purchase. As soon as I walked in she welcomed me and asked if there was anything she could assist me with. It’s so great not having to search on my own for a product. She gave me a couple options and and confirmed exactly what I needed. I felt that I could be open with her about my need and not have to «watch my mouth» because it’s an adult store and not meant for kids. thanks again! Will be back soon because of u!

Walked into the store this afternoon to hear the sales associate swearing behind the counter. I have a bad mouth myself but that gave me a bad vibe right off the bat. As well as the girl that was helping was talking to
My boyfriend and I as if we were idiots When she was giving us the info we didn’t need. She got annoyed and spoke to us with awful sarcasm when she showed us a piece that we didn’t want. She was horribly rude. It’s too bad they have nice equipment because I would love to never deal with that employee ever again.

The customer service here rocks… Molly & Cain are always very helpful… I go for the ejuice there & they have always been forthright stand up people. for that I will refer and keep on going back…

Ya’ll havent lived till you go in here and look at their glass. There is no challenging this shop in this area, Cigarette City and Hot spot are cheap jokes and the quality of their stuff is just crap. Millenium is the one stop shop for all your smoking needs and I’ve been a loyal customer since i was 18. LOVE my new glass i just bought they dont mess around. ;)

Went to Milenium tonight because I saw a really cute shirt that I wanted to take a closer look at. I was greeted by a girl working the counter and letting me know that they were having a sale on just about everything in the store. The shirt that I was looking at was 30% off. NICE! So, as I was standing at the counter checking out, I commented to the sales girl about I thought I had seen a Unilocal check in offer. She told me that there was an offer but she didn’t remember what it was. So, of course, I pulled out my phone and checked in and unlocked an offer for 20% off of any purchase made over $ 20.00. The only restriction was it was not valid on previous purchases. Ok. Cool! The girl at the counter was unsure how to process the Unilocal check in discount, so she called the Roseville store for direction. She chatted with someone and they told her how to process it. Then I went to pay. She didn’t know how to proceed with my payment and so she called Roseville again. She explained everything to Chris, the store manager at the Roseville location. Chris told her that I could not use the check in discount. So, I requested to speak with Chris. I explained to Chris that I read the full disclosure and it said ANY purchase over $ 20. There was nothing that said sale items are excluded. He said that he «was not willing to get written up over me wanting to save $ 6». He said that he is tired of Unilocal and how every Unilocaler expects something for nothing. Seriously, something for nothing? I am making a purchase at your retail store. Chris said that he was going to call his boss at home to see if he could get authorization. So, I waited. Then, he called back and said that I could not have the discount. Wow. He admitted that they need to clarify if there are any restrictions on the discount.
I buy my shirt anyway. I had been there for over 30 minutes and I wasn’t mad at the store clerk in Grass Valley. But here is the kicker… My receipt says that if I post a review on Unilocal,I get 20% off any purchase. Seriously? #Facepalm
I will never shop at this store again. It pisses me off when a business is trying to build their Unilocal reputation and then talks crap to Unilocalers who are only trying to use the incentives that are offered by the business.
The sales clerk in Grass Valley was very nice, but she was by herself and not properly trained. I really felt bad for her, but she was told if she extended the discount, she would be written up and possibly fired. I am very disappointed.

Go somewhere else, you’ll probably get better service and deals

If you want bad and unknowledgeable service go here.
I recommend going to cigarette city for less prices and way better service.

Great store, great service, competitive prices, nice location. Anthony was a very friendly merchant. We will be repeat customers.