I always shop local first, however will never step foot in this store again! They just lost a loyal customer along with as many people as I can spread the word to. I have purchased ski’s, snowboards, helmets, glasses, goggles and much more from this store. My boyfriend bought a jacket for my birthday, I went in with the receipt and talked to the woman at the register about trying another style. She said«she could order it» and did not mention once that there were no returns on orders. When I picked up the jacket and mentioned returning it the same woman said«it’s yours! there is no way to return it.» Worst part, just looked at REI and the same jacket is $ 100LESS! REI shopper for life — forget trying to stay local if they aren’t going to do what’s best for their customers.
Ken B.
Évaluation du lieu : 5 Penn Valley, CA
This place is the epitome of what a locally owned business should be. The staff is knowledgeable about their products, they have an amazing selection of quality items, and they put the customer first, every time. I’ve been in Mountain Rec many times and it’s always been a great experience. Today I was having a problem with my snowboard and all of the techs rallied together to solve it. Winter disaster avoided! If you need sporting/outdoor goods in Nevada County, this is the place to go.
Bill j.
Évaluation du lieu : 5 Grass Valley, CA
Great outdoor clothing selection, really good ski rental pricing, help and availability. Much easier to rent ski equipment here than at ski resorts. Friendly and helpful staff. I recommend.
Will S.
Évaluation du lieu : 5 Vallejo, CA
Awesome guys there. Totally flexible with rental returns. Decent rental equipment, but the customer service is the best. Had a issue with one of the rentals and owner gave us a comp for next year. Would recommend and will continue to bring my business to them.
Shera J.
Évaluation du lieu : 5 Durango, CO
Called this place and they were very friendly and easy to deal with. The last thing somebody in the service industry wants to hear is «can you do this right now»? But that’s exactly what I did and they took it like a champ… Got my board in and out in 20 minutes. Ready for squaw tomorrow… Thanks guys :-)
Judith C.
Évaluation du lieu : 5 Grass Valley, CA
I just returned from walking the Camino de Santiago and I am so thankful that I shopped at Mountain Recreation for my shoes, socks and other equipment. The staff recommended Ahnu boots and the boots were so comfortable that I walked over 200 miles without a blister. The staff also helped me adjust my backpack before I left town. I would recommend shopping here before heading to the big box stores. Thanks for your help.
Matt C.
Évaluation du lieu : 5 Grass Valley, CA
I bought my new sleeping bag at Mtn Rec. John took me through the ins and outs of sleeping bags and I was stoked on what he suggested. I bought a new Camel Back as well. Great staff. Locally owned too!
Amanda M.
Évaluation du lieu : 5 Menlo Park, CA
Mountain Recreation is one of the top skiing/specialty stores in Northern California. I live in San Francisco and still make the trek to buy my ski equipment, sunglasses and sporty sports clothing here. The owners, Jill and Jason, are top-notch and provide great, honest advice about products for sports enthusiasts of all levels. Their demos and rentals are great too, providing the opportunity to test-drive a set of skis before buying them. 5-stars for sure!
F. H.
Évaluation du lieu : 5 Penn Valley, CA
Great local board shop! Stopped in here one day just to take a look around and they were friendly and informative. Went home with a lot to mull over and was back the next day to buy a board! They have lots of outdoor supplies and gear as well as apparel. My wife found a warm vest she loves and I will definitely be going back to rent her some gear when we are ready to hit the mountain.
Jerry H.
Évaluation du lieu : 5 Grass Valley, CA
I took my skis in for new bindings. The service was superb. These guys know what they’re doing. Since there was a winter clearance sale going on, we walked out with new x-country boots, new bindings, and a vest.
Ali S.
Évaluation du lieu : 5 San Francisco, CA
Great store, quite large and decent selection! We rented snowshoes there and were in and out in under 15 mins … too, we showed up mins b4 closing(baaad traffic), but they were really cool about it, and still took time to explain the shoe bindings, etc. Thanks!
Sierra S.
Évaluation du lieu : 5 Nevada City, CA
Mountain Rec sells a wide variety of outdoor gear, for camping, backpacking, skiing, running, and who knows what other pursuits. It also has a big selection of clothing and shoes. Some of its salespeople are very knowledgeable and helpful. Other salesclerks are more decorative than functional. You can tell the difference by looking. It is located near Highway 49, so if you are driving thru Grass Valley, stop by and check it out.