I’m giving Dr Ryan 5 stars for her amazing bedside manner and her surgical skills. It is very unfortunate that her office has the most inconsiderate, rude receptionist I have ever encountered. Excuse me if I have mis read the job description of a medical receptionist but it seems to me that this job requires dealing with patients who might be in pain or in need of compassion and assistance in contacting the doctor. I have been made to wait over a week for a pain medicine and I have been treated very abruptly by the staff every time I have called with an issue or to just make an appointment. Perhaps these ladies need to take a Refresher course In common courtesy and sympathy. It is very sad that this wonderful doctor has such terrible staff.