Staples

Nightmare! Not only is the staff witless, the management could care less about customer service. I went in to have some documents scanned to a thumbdrive. After waiting 20 minutes for someone to help, even though the elderly manageress looked at me numerous times over the time that I was waiting, the staff member seemed at a loss about how to scan the items. He continually stated in his best «Aw Shucks!» manner that I sure had a lot to scan! After finally getting through to him that I needed the entire pile scanned, I asked the price: $.50 PER PAGE!!! No toner. No paper. And certainly no brain power. To say the least I left.

Five stars because it’s THERE, and if it weren’t I’d be driving to Albany. I never thought I’d celebrate a box store in the area, and don’t want any more, but this is essential. I hope the town recognizes how important it is to the economic health of the area.
Other than that it’s a Staples, so you know what that means, and yay!
UPDATE: My recently purchased pencil sharpener became clogged and unusable and when I took it back, Ruben persistently and methodically fixed it. Took about a half hour — he was determined! And very knowledgeable about pencil sharpeners, which are important tools for both of us. Small town service in a Staples — grateful! Thank you Ruben!

I bought some earphones from this place one time. You can also buy paper clips and what have you, I think.

I do have to giggle at the Unilocal rating system at times. I am, by no means, a «fan» of Staples, or even this Staples in particular. (Why do I envision myself with pom poms shouting «Rah! Rah! Rah! GOOOO PENCILS!»?)
I happily give this location four stars, however, because it is THE only office supply store for miles upon miles in any direction! If you don’t go to Great Barrington, you’ll either have to drive 30+ minutes down to Torrington, CT; an hour up to Pittsfield, MA; or an hour over to Hudson, NY. Those of us living in Northwestern Connecticut (or those, such as I, that spent many a year here) know that getting home office and office supplies is more than «simply running out for a minute.» It’s a trip to drive anywhere. This Staples is this shining beacon of ink, paper, and blank rewritable CDs.
The store is amply stocked, there seems to be helpful staff… and…yeah! There you go! There isn’t much else to say. It’s a store that serves its purpose in a rural area and it does a good job at it.
(P.S.: This is where the old Ames used to be. I miss Ames. *sigh* Right around where the giant paper section is used to be where the old toy department used to be. All those years, looking at Babries and Teenage Mutant Ninja Turtle action figures… *sigh* Canary colored paper isn’t nearly as exciting…)