Beltway Blinds

Beltway Blinds was recommended by a friend who knows the blinds/​shutters business. Maureen was well prepared and gave me a lot of information about all the choices her company offered. We ended up choosing wooden blinds, instead of faux-​wood blinds, and I’m so glad we did (Maureen explained the benefits). The installation team arrived the same day we were moving in. They were incredibly efficient, professional, and the blinds look perfect in our new house. Things couldn’t have gone any smoother!

Saleslady showed up while we were in the middle of the move into the new house (I expected to be finished by 7pm but I was wrong!). She asked if we wanted her to come back, and the move was going fine (just slow) so invited her in. I had a pretty good idea what I wanted (we have a strong evening sun and I wanted blackout blinds to help control summer heating), but the sales lady negged us several times protesting that we didn’t need the blackout.
The sales appointment otherwise normal until the movers were ready to head over to our old place (it was a local move) to pick up more stuff. My husband had to go with the movers and the sales lady threw a fit because we wouldn’t both be there when she announced the price. We had already picked the colors/​styles together and I’m entirely able to make a yes/​no decision based on price myself (I’d done the previous research and knew what to expect to pay). He (and the 5 movers we were paying) had to wait while I convinced her that I can spend money without my husband, now that we were in agreement on styles/​colors.
It was nearly 3 months until the blinds arrived (the two story foyer window needed to be measured and took awhile to get that scheduled) and I was home for the installation. The blinds looked good and the installers showed me the little trick to get the blinds to lay flat on the window sill. They installed the foyer window and showed me how to operate the remote control on it. All good.
Then I noticed that the battery pack extension that we ordered wasn’t installed, so I asked about it (this is a battery pack installed within reach so you don’t have to get a ladder to change the battery, there’s a cable from the battery pack to the blind motor). First, the installer told me that the cable wasn’t long enough. Then, the installer said the cable was long enough, but showed me how the installation path the sales lady proposed wasn’t going to work, and the only alternative wasn’t going to look horrible.
My complaints about this are twofold: First, the sales lady should understand her product well enough to realize that the installation path for the cable doesn’t work with honeycomb blinds (there’s not enough space between the blind and side of the window, I don’t know if it works with other blinds). Second, when I asked to be refunded the price of this battery pack since her installation suggestion didn’t work, I was told that they couldn’t get their money back so neither could I (hey you could use the cable and battery pack as a training aid, and perhaps take it as a sales prop so people know what to expect!).
Finally, during the installation several times the motor on the foyer blind didn’t operate and the installers had to set up their ladder and mess with it to get it working again. Predictably, it stopped working again the day after it was installed. We haven’t called to get it fixed because neither of us can take off work right now.
With the exception of everything having to do with the two-​story foyer window and the sales visit, everything was great. We have the style of honeycombs that are blackout on the bottom and light filtering on top and love them.
When we do blinds in our two story family room (put off for later because it’s in the back of the house), we’ll be going with someone else.

Beltway Blinds we’re referred to me by a co-​worker, who knew I was in the market of doing my home of 28 windows and she was very pleased with her blinds. So I gave them a try. And I will say this I was very pleased with my decision. Maureen the blind consultant was very nice, helpful and friendly. She arrived on time and was very knowledgeable when helping we make my decision on which blinds to choose. I even had a quick after thought change after she left my home. She took care of it in a timely manner. She gave me a timeframe on when to expect my blinds and they arrived within that time frame. The installers did arrive a little late. But that was okay. They hung the blinds in professional swift matter and they cleaned up very well after them selves. They even disposed of all my old blinds for me. Now the reason for the 4 stars instead of five. I know it not a very large company, but when you call the company you don’t get the nicest or knowledgeable young ladies answering the phone. But all in all Maureen’s niceness and knowledge made up for it. So if needed I would surly use this company again.

I absolutely LOVE the blinds we ordered and how they make our home look and feel. However, there are some issues that need to be addressed that, hopefully, will not damage the molding around our windows unnecessarily. I spoke with Stephanie this morning and she assured me they will correct the installation errors when they return to install the missing blind. As a business owner, I understand the missing blind, but the workmanship of the installer I’m questioning. I will finalize my review at that time.

Discovered Beltway Blinds through Unilocal.After reviewing their website, I decided to schedule a consultation. Oliver showed up to our newly built, unfinished home on time and well prepared. I knew I wanted either shutters or wood blinds. Oliver provided extensive information and answered all of my questions thoroughly. We decided to go with cordless wood blinds for the entire house. The blinds were installed 4 weeks after our initial appointment and they look great! The installation team showed up within the specified time window and had the blinds up within the hour.
We are extremely satisfied with their service and their products and highly recommend Beltway Blinds to anyone who is in need of window treatments.
Shout out to Oliver, Stephanie, Ricky and the whole team!

We first found out about Beltway Blinds by someone knocking on our front door with a handheld flyer (a dubious start, but it gets better). Although we had reservations, we had just purchased our home and really needed blinds for the windows. We set up an appointment and had a consultation for the next week.
Oliver, our representative was very prompt and thoroughly measured all our windows. His presentation was informative and he answered any questions we had without reservation. We later found out that he was the actual owner of Beltway Blinds, and we thought that he really set a standard of excellence for their work.
Our blinds arrived about 5 weeks after we placed the order and looked just like the sample we chose. The workers promptly installed them after double checking the order with us and even cleaned our windows. Once the blinds were up, they gave us a quick tutorial for how they work and asked us to check each room to make sure they looked okay.
Note: We were really pleased with the work, but we did notice later that some of the lengths on the blind cords in the Master bedroom vary quite a bit.

Maureen was the best. She showed up with all her samples and explained everything in detail. The guys who installed the blinds were also the best, the most efficient, the most polite of all those who installed anything at my new house.
gwariebi

Oliver is a great sales rep, very easy and efficient process. Installation was on time and efficient. Blinds look great and make our home more complete. There is also a warranty for as long as we live in the home, that’s awesome too.

Oliver was awesome. He showed up on time (maybe even early) and brought a bunch of samples. He was really helpful with color choices, styles and suggestions. He also suggested a range of price options.
The product did take a few weeks to be delivered but Oliver made that very clear.
First set of blinds were installed by guys that were SO FAST! They showed up early and had everything installed in probably 15 – 20 minutes.
Why 4 stars? There was a hiccup with the second phase of installation. Installers never arrived for my scheduled appointment. I called, explained the situation and the installers were out first thing the next morning. Hurt a little since I had to take off of work for the missed appointment.
All in all, a very professional company. I highly recommend (just confirm your installation appointment the day before).

After meeting with Next Day blinds I was very discouraged about getting custom blinds for our new home. I started pricing blinds with Home Depot and was considering my husband and i installing ourselves.
I scheduled an appointment with beltway blinds. They sent a knowledgable consultant over who was able to do all 20 windows in our home for a very good price. The blinds took a few weeks to be delivered. Installation was then set up. The installers moved very quickly and everything was beautiful.
My husband and I were very pleased.

The blinds for our office were quickly measured and the installation only a few weeks later went seamlessly. I would certainly recommend Beltway Blinds.

I chose Beltway Blinds after receiving quotes from two other companies in the area. Beltway was extremely competitive with their cost of wood blinds. The ordering process was seamless and the blinds arrived in the timeframe they were supposed to. The installers did a fantastic job and I can feel a temperature difference in my house. I am more than satisfied with choosing Beltway Blinds.

Had s wonderful experience with our sales representative Maureen! She took her time and gave us a great variety to choose from. I never felt pressured to purchase anything. I’m very pleased with my decision with my blinds!
The installers were very fast and efficient. And now my home is perfect!

Second time we dealt with Beltway Blinds and it is always a very pleasant experience – from scheduling, delivery, and the install of the products that we selected. This includes the staff involved in all these activities from the scheduler, consultant, and installers. Special praise to the installers – both were very professional and performed a very clean installation work from moving my furniture, cleaning the windows to prepare the blinds, and cleaning up after the install. Also the cost was competitive with a lifetime warranty on the product! Cannot get any better than that!

My review has nothing to do with their product since I went elsewhere but for their customer service. After setting up an initial consultation with their sales rep it had to be cancelled due to weather. I got a reminder for the appointment and then a notice of cancellation which made me think they were on top of things. The cancellation email stated they would contact me about rescheduling. They never did. I had to call them to reschedule. I got a call a few days before to confirm the appointment. The rep gave me a hard time about my wife not being able to attend but reassured him that my wife didn’t need nor wanted to be there. We had done 4 of these before so she was tired of them. She told me to handle it which I’m more than capable of. The rep reluctantly let me keep the appointment. I then received a call from Oliver the day of to verify that my wife wouldn’t be there so they could cancel the appointment due to evening appointments only given to when both spouses were available. I tried to explain that they already committed to the appointment and that they should honor it but he refused and tried to schedule me during normal business hours when I’m at work if I was going to be the only one available. He also told me that 98.5% of the time that they have to schedule a second consultation if only one spouse is available. What if I fall into the 1.5%? Hey Oliver, I’m part of the 1.5% and you lost my business. But on the bright side, I did give you a star.

Previously posted a review that regarding the poor customer service after having spoken with an extremely rude employee after my blinds were delayed. The owner contacted me directly several times to correct the issue and I have had a much better experience, and has worked closely with me to get resolution.

After initially experiencing a scheduling snafu with the salesperson having to cancel at the last second I was contacted by the Co-​Owner of Beltway Blinds, Oliver. He explained what happened, apologized profusely, and made it his mission to make things right with us.
Beltways Blinds has an enormous selection of blinds and Ricky, the installer who did the work at our home, was as friendly as possible while also very proficient in his craft. The lady I spoke with about scheduling was extremely friendly and helpful as well.
Oliver certainly found a way to turn this frown upside down. Well done Beltway Blinds.

We met these guys at a home show and scheduled a consultation with them. The salesman that came to the house called and gave us a heads up he was going to be a few minutes late. He came with working samples and a bunch of colors. We went with room darkening in the bedroom and I slept until 11 the first Saturday morning we had them. Awesome! We have the twilight blinds in our living room that can be sheer or completely opaque. We like the sheer because we can still see outside but it blocks just enough light that we can still see the tv in our sunny house.
The price was around what we guessed though still hard to swallow.
The only con we have with them is that it took about 6 weeks for order and install. We had hoped it would be shorter than that.
Install was quick and easy and only a few dust flecks left behind.

Beltway blinds just got their new color palate and has some nice grays and blacks. I ordered the top down-​bottom up light gray and black blinds which look nice and give a clean modern look in our new McLean house. With our busy schedule, I liked that a salesperson could meet with us at our late evening schedule. I think he gave us a good deal. We had our blinds in approx 3 weeks. Evans and Jeff came to install and they did a good job with installation. They worked non stop for 5 hours, cleaned up house and arranged the blinds in optimal positions and left. Self sufficient and I liked that they were not chatty and quietly did their job. Will buy from them again.
I Just hope these blinds last me a long time and work well.

The salesperson came to our home and showed us tons of styles, colors and options. It was hard to decide. He helped us make the right decision. Our blinds are beautiful!
The installer was a real pro. He had our blinds up in a short amount of time, with almost no mess. He cleaned up the little bit in no time and left the area spotless. The blinds fit perfectly.
All our friends have commented on the blinds and asked where we got them. We proudly referred them to Beltway Blinds. It is so nice to do business with a local company offering excellent products and service.