Charlestowne North

I visited this apartment complex on 2 occasions. The 1^st time no one was in the leasing office so I left and returned the next day. I was buzzed in by the leasing specialist and asked about a 1 bedroom. I initially saw an ad on craigslist for an upgraded apartment with special pricing. Their website showed 3 availabilities for 1 bedrooms. When I inquired, I was told there was only 1 available and it was on the ground floor (the 1 floor I refuse to live on). I still asked to see it just in case it was so good I changed my mind or at least be able to see the layout and feel of their apartments. The leasing specialists asked more questions about the apartments I was viewing elsewhere than selling me Charlestowne. When we got to the apartment she stood at the door and told me to look around. I didn’t know where light switches were or the layout of the apartment so I had to figure it out myself. At one point I was spinning around looking for light switches in their tiny kitchen which was not upgraded as shown in the CL ad. There were dead bugs on the bathroom floor which was a COMPLETE turnoff. I finished my tour and walked out of the door and told her I didn’t like the layout. She said ok and walked me back to the leasing office. On our walk I asked about a laundry room and she said there were laundry rooms on the property (while walking past 1) and that was it. I expected her to at least show it to me but I guess she was ready to send me on my merry way. The walk back to the leasing office was a quiet one… still no information about amenities or anything about the apartment complex. When we got back to the office I had to ask her if this was the norm. «Do you usually just show the apartment and that’s it? No tour of the laundry room, fitness center, or anything?» Her response: «You said you didn’t like the apartment so I didn’t.» After she saw the look on my face she asked if I wanted to see it but I was over the bad customer service and lack of professional skills so I left. I would not recommend this place to anyone. Save yourself the trip.