Allen Heating & Sheet Metal

They sent Dan and he was here when they said he would be.
My gas furnace was dead for two days. He found the problem in 10 minutes, had the needed parts in his truck, fixed it and in the process was nice enough to instruct me as to how each component of the furnace functions.
He was in and out in about 30 minutes.
He could have said «You need a new furnace».
I will recommend this company to anyone who wants a reference.
Ted

I could not be more pleased PG&E turned off my gas yesterday and could not get my old old furnace to start up. I called Allen heating today and within a ½ hour my furnace was working. Pg&e did not open up the gas for the pilot wide enough. Allen Heating has worked for me in Mill Valley and Corte Madera from the 80“S and I could not be more satisfied. I will call them back for general maintenance. Everyone who has come out knows what they are doing and are fully qualified.

We had a new heater installed a few years ago…
The blower motor went out, and I called they…
Sonya answered the phone, sent out Ron Demattis…
He diagnosed the problem quickly, ordered the new part…
(new blower motor covered by warranty)
when I called on Monday to see if the part had arrived,
they were terrific!
They had scheduled us (assuming the part would arrive)
and Ron Demmatis came and installed it quickly and efficiently…
but Ron also answered some questions, was personable
and very knowledgeable!
A truly 5 start experience… I see someone gave them 10 stars,
I agree except 5 is the highest available!
bobbyd

I had a great experience with Allen Heating earlier this year installing a new furnace. Everyone was super friendly and the work was done quickly. Surprised to see negative comments below regarding Jim — I found him easy to work with and very helpful.

Some years ago Allen Heating installed the furnace in our home. Today I had their service technician visit the house because the electronic air cleaner had stopped working. Ron Demattis did the work and he did a good job at repairing the problem and cleaning the furnace. He was friendly, answered my many questions, and made suggestions to improve the system. I am happy that I called Allen Heating to do the work.

Thank you allen heating for the gift of heat.
I have not had this efficient heat ing since moving
here 15 years ago and wish I had done this a long time ago.
Problem diagnosed and taken care fixed efficiently.
Go Allen Heating!

Wow. Super rude people. I went in to ask a very simple question. I was invited into the workshop to find the person in charge. He didn’t give me the time of day… didn’t even look up as he said, «no.»
I don’t have time for people like that. Be professional. If you don’t want customers lock the door.

For someone you can trust with an honest assessment and great work, I highly recommend Allen Heating. I have had the pleasure of working with Ron, who deserves 10 stars (but 5 is max so that will have to do.) Not only did he solve an HVAC problem NO ONE has solved in the 17 years we have lived in our home, but he did it with a delightful presence and generosity.
We had a monthly service contract with another company, and after a year and a half of «all good» they suddenly found it «all bad.» So I asked Allen Heating to give us a second opinion and Ron’s honest assessment saved us hundreds, maybe thousands of dollars. Not only did he give good guidelines (that made common sense) he ordered a boxful of furnace filters that fit our non-​standard size opening and will keep us independently cleaning our filter for years to come. Of the many HVAC companies we’ve had over the years, no one took the time and effort to follow up on this big problem and always left us with lousy filter solutions. I’m so happy to know I can now call Ron for any HVAC service needed!

I was (and still am) remodeling my house. I was looking to install both a new furnace, ductwork and air conditioning, as my house had none.
I thought I explained clearly what I needed when I spoke to the woman who answered the phone at Allen Heating, and she sheduled the onwer of the company to come look at my house, Jim Allen. I was happy and somewhat impressed that he would come out himself, but then again it stood to be around a 20K job so I assumed that might be a factor.
Anyway, he showed up and when I talked to him, he seemed very confused. It seemed like the message from the woman to him got seriously mixed up and he didn’t seem like he thought he was coming out to give me an estimate. He didn’t make it clear what he thought he was coming out for, but he definitely seemed very curt and abrupt with me, and angry as though I had done something wrong.
At the time I had two other contractors working on things in my house (a re-​pipe and some electrical work) and they were in the room while I continued my conversation with Jim.
Then he said «I don’t think there’s even any way you can heat this house or cool it», pointing about him at the windows in my house but not explaining further (it distinctly seemed like he was looking to leave as fast as he’d walked in).
Then he said «you don’t even have a crawl space for ductwork». This was without even asking me if I had a crawl space or looking for one. In fact I have a crawl space which runs the entire length of my house (which is where all the plumbing from the re-​pipe was removed and put in).
Then he said «I don’t have time for this. Sorry if I seem like a jerk but maybe I’ve just been doing this too long to have to deal with this.»
And then he literally turned on his heel and took off.
The other contractors in the room and I all looked like our jaws were on the floor in disbelief. I didn’t know if they knew him or not and didn’t want to say anything but they more or less beat me to it with comments like you might imagine: «rude», «unprofessional», «I would never work with him» etc. which made me feel a bit better as I assumed I had done something wrong on my end.
Anyway, as you can imagine, NO WAY would I recommend this guy.
In the meantime I had a few other heating contractors come out who were very nice and spent time talking to me and planning a heating and cooling system (aero heating came out though I haven’t had an install done yet and they were very nice and helpful).
I chose Jim Allen because he was on the Diamond Certified list. It turns out you have to pay to be on that list (surprise surprise) so I should have looked more closely at other heating companies on Unilocal

Jim Allen came to the job, did a drawing of some metal flashing and told me he’d give us a quote. The following day, he told us that he did not want to do the job any more.
Thanks Jim. Maybe you can refer us to someone who actually wants to work.