McDonald’s

Absolutely the worst McDonald’s I have ever been to. Service is extremely slow and the workers are either brain dead or stoned. They are also very rude. We went thru the drive thru and after it took us 15 minutes to get up to the window they told us to pull our car over and wait. Since we were in a hurry I went in and asked them how much longer. They all totally ignored me. When I asked another worker she sneered at me and said «I have no idea» then walked away. The only worker willing to listen to me was this young kid but he didn’t know what to do. Finally got our sandwiches but no fries. I didn’t care just wanted to get out of there. Never again will I go there no matter how much kids are screaming for McDonald’s!

Whenever going on long road trips it’s nice to find a bathroom that at least looks like it’s clean, however, this McDonald’s doesn’t even seem to make an effort. There is some sort of brown residue on both the toilets and urinals; it seems like they haven’t been cleaned in ages. I used the bathroom only because it was my last choice.

I wish I could give no stars. The service is absolutely terrible! Every time I visit there the staff are rude! There is always a problem at the drive thru.
Do yourselves a favor and avoid this location! Honestly it is the best thing you can do!

This location has really diminished in the last few years. Service is always slow in the drive thru and SUPER slow inside. They recently updated the inside décor and it looks great but I don’t care if the couch I’m sitting on is art deco if my food is cold and gross. I ordered a McChicken with cheese and a sweet tea. I got a hard cold McChicken with no cheese and a coke. So I was forced to go inside and ask for my food and drink to be fixed. It took 8 minutes to replace my McChicken and I had to ask again for my drink as they forgot to replace that. In that 8 minutes I saw 5 cars go through the drive thru but only 1 customer of the 4 inside were assisted at the counter. Absolute horrible service, rude, and almost always my order is incorrect. Avoid!

Honestly. … They dont even deserve a star but I think I’m required to put at least one. Horrible, horrible, horrible every time. Maybe I have too high of standards for a fast food restaurant but every single time I visit this place there is something wrong with my food and the service is horrible. Do yourself a favor and visit the subway, Burger King or Wendy’s down the street instead of this McDonalds if you are in need of a quick bite at this exit.

Terrible drive-​thru service. Order is wrong every 2 of 3 times, and usually have to ‘pull forward and wait’ EVERY time. Not like I was ordering a unique or ‘special’ order either, just stuff straight off the menu. Need people here where English is a first language and where high school is not the ultimate graduation goal.

Not that I expect a high bar from McDonald’s, but just witnessed something disgusting. The restroom looked as if it hadn’t been properly cleaned in weeks. As I was about to wash my hands before leaving to order, a McDonald’s employee enters the restroom and uses the bathroom. But as he finishes, instead of washing his hands, he pulls out the cleaning sheet and initials that the bathroom had been cleaned (which it hadn’t), even with the toilets unflushed and water all over the countertop, then exits the restroom and heads back into the kitchen, again, without ever having washed his hands. Needless to say, I left without ordering.
Postscript: This review was written on 12/​24/​2011. (Only now posted.)

I really wanted to find something positive to say about this location so as to give it more than one star, but as the ordeal played out, I found it harder and harder to give anything but a one star review. It began when we arrived at the drive thru. The attendant began with the usual greeting then stopped half way through and told us to hang on. Once she got back on she started to ask us what we wanted but cut off again to talk to someone. This happened one more time where we could hear the conversation through the drive through speaker. Once we started ordering, the attendant became confused when we ordered a simple coffee drink and this confusion carried out through the ordering process, as she had to clarify what we ordered after each sentence. When I started ordering my breakfast sandwich I asked for an egg white substitution on one of the choices which confounded her, causing her to almost give me the wrong thing. Then we hit her with a show stopper — a plain biscuit with just sausage on it. After reviewing the order on a screen which did not even display the whole order, we drove up to the window. Upon completion of the payment the attendant at the register window dropped my credit card under my car, which isn’t necessarily a big deal, but when compounded with everything else, just made things worse. After retrieving the card and driving up to the second window we were confronted by a different employee who seemed to still be waking up as she asked, «what did you order?» Usually they have your order ready or kindly ask to see your receipt, but since she was still shaking off the sleep she probably wasn’t on her game. I handed her the receipt whereupon she went into the back area. As the glass was sliding shut behind her I saw a gaggle of employees goofing around though there was clearly work to catch up on. Only a couple of diligent individuals looked gamely employed. What could have been the manager came to hand me my food but as she was handing it to me she thought better of it and decided to check the order. She looked doubtful as she disappeared back into the back. When she returned she handed me the order and closed the window behind her. I waited patiently until she opened the window again to say, «drinks?» We received our drink and drove off as fast as the speed limit would let us. The first thing we pulled out of the bag was a biscuit sans the sausage. The next thing that we saw was a singular napkin soaked in hashbrown grease. Forget about them asking if you want condiments or even putting any in for good measure. The food itself was what you would expect from a McDonald’s. Who knows, maybe I was being pranked on some TV show???

Very poorly managed… dirty tables, dirty bathrooms, dirty floors, over flowing trash receptacles, unfriendly staff and if you order inside you are going to wait (crowded or not). I suggest skipping this one… if not, you will be disappointed.

I work in Greenfield (exciting I know). I do hit this McD’s up on the way home or when heading into work to get a soda.
I don’t know what they do to their soda, but the Diet Coke is freaking delicious. It’s always crisp and fresh tasting (I’m having withdrawals just thinking about it).
The drive-​thru is super fast and they have yet to screw up an order. I honestly haven’t been inside the actual place, so I can’t speak to the service inside.
When comparing to other McD’s, this one is higher on my list, so I recommend.