Charlie Ganim – State Farm Insurance Agent

Honestly I have had just about every Insurance agent /​company in the book. I remember back when I was in High school I tried to get with State Farm and they would not insure me because of my age. The wait was well worth it because Charlie Ganim and the crew here are amazing. I have never met a team that is so dedicated to what they do. Seriously, it’s that good. Where can I start from all the discounts I get to being able to call in and reach them directly is just outstanding. Like say for instance I needed to add a car or had a policy question. I call in and give them my name and it’s done. I really would not leave them because they look out for you when you need it most. Anything I have ever had a problem with they correct. If I need a quote on a new policy or anything they are just a phone call away. I do like the fact that even after business hours I can call and get the 24 hour line which can do most things but even if it’s not something they can do, they send a message and someone from the office calls me first thing. I’m just really happy with them and felt like I needed to vent to tell about it. If you live in Greensboro and are thinking about switching insurance carriers or need new coverage I would seriously go and check them out. They are right across from Brassfield Cinemas in the professional park off of New Garden Rd. I highly vouch for them and believe that you will not leave disappointed.

I have been with State Farm for many years, the Charlie Ganim agency for about 6 years. I was very happy with them at first but no longer. The rates keep going up but customer service has gone dramatically downhill. It’s impossible to get anyone on the phone to answer a question. I often have to call several times before getting a call back.
It’s incredibly frustrating. I have already moved my auto to another insurance company and am shopping around for a new company for my homeowners insurance.