Dunkin’ Donuts

If I could give zero stars I would.
The guy was clueless. I have never had such a hard time ordering a donut!
First. It is 9:30 at night. So I expect them to maybe be out of a few flavors. I asked for a plain cake, no. I asked for a peanut one, no. I asked for a blueberry, no. Finally, I asked what kind they had. He mentioned a few. «Pittsburgh «, and a couple cream ones. Then he said he had some blueberry munchkins. I settled with 5 of them.
Next. I wanted a cup of coffee. At the window he gave me my order after I paid over $ 3.00.
Then before I left the window I tried the coffee. It wasn’t even warm! I told the young guy who had just given me the order. He said, «oh, I will try…» I immediately thought he would just microwave the coffee, foam cup and all!
I told him to keep the coffee. He did say he was sorry. (One good thing). No money back tho.
So. $ 3.00. For 5 munchkins. What a miserable experience.

I go to different locations all over town and have been to this one quite a few times and never really had too much to say. My most recent visit was this week and I must say, I will not be returning to this location. What a terrible experience, and it is all because of the young lady «tending» the drive thru. I should of known it was going to be trouble when she cut me off from ordering and told me to pull around as tho I had completed my order. Once I got to the window I waited for her to acknowledge me, when she did, I told her I wasn’t done ordering and needed to add something. Instant attitude and scoffing. She smirked back that I would have to pull around if I added my item. I calmly said no problem. She then continued to cut me off with short comments, I tried to stay calm and not give her a piece of my mind. Over all, through her snatching cards from my hand, basically throwing my bag and cup at me. I was so offended I really didn’t know what to say. I have never had someone be so blatantly rude !!! I certainly hope management catches this and they remove her from interacting with the public. Yes, I did contact corporate since when I called and asked for a manager I was told one was not available to speak.

Dunkin Donuts has the BEST coffee, much better than Starbucks! Fast and friendly service here, and good prices too!

Average Dunkin’ Donuts. There have two entrances, not sure why it is needed so it is not easy to sit away from the door there. Usually would not be an issue but was really cold today and hard to get comfortable with all the cold wind from people going in and out.

Small size drinks are tiny so I would advise to order mediums. The iced tea is delicious and refreshing!