Metro PCS

Worst customer experience I have had anywhere, ever. Representative told me that everything that T-​Mobile told me about switching to Metro PCS was a lie and that I should have yelled at them and called them liars to their face… she scolded me for touching one of the display phones… and when I mentioned that another Metro PCS employee had offered to waive the registration fee she immediately turned her attention to her own phone and repeatedly told me to have a nice day. This employee was a black, overweight woman — the reason I even mention her race and gender is so her manager knows the behavior of their employee. She was so offended by me trying to save the money that she implied that I might be racist and was trying to screw her over somehow. I put up with her abrasive attitude because I really needed to have a phone, but in the end I was the one who got called rude! Unbelievable. This Metro PCS will go under, but until then I decided to write this to warn other people. I know Metro PCS is not a premier mobile retailer, but geez guys who hired this woman.