Jervey Eye Group – Eastside

I highly recommend this group, I have gone to the same eye dr for almost 15 years and while I like my eye dr, the customer service is horrible. A friend suggested Jervey… I have been there 3 times and every visit has been great. Thanks for being attentive and treating your customers well, something that is hard to find these days.

We took our 5 month old son here and had a terrible experience. For being the most commonly talked-​about and recommended by pediatrician so, we were completely disappointed. I would rate them zero stars if I could. He told us our son needed surgery and when we said we wanted to get a second opinion. He got very angry and offended. THANK GOODNESS for that second opinion, where we realized that our son should have had his eyes dilated for the doctor to make that kind of recommendation. When we had a real, accurate, and dilated exam in a different eye doctor’s office, we learned that my son’s condition did require surgery, but at a different angle than the Jervey doctor had said. Beware!!!

I do not recommend this office at all. I have had an appointment for over 2 months for a new patient appointment. The eye condition I have is a very serious condition. (Corneal Transplant). The secretary just called me an hour before my appointment to tell me that the doctor had an appointment. They couldn’t give me the courtesy to call as soon as they knew of his appointment. This was unacceptable for me. She was not apologetic and I wasn’t even given a «this was an emergency for him or anything». I work in medical and I can understand these type of things. She was very nonchalant and rude asking me to just hold on that she had another call and she would have to reschedule me. I asked if I can be seen by another doctor in the office to accommodate me and she point blank said «no». As a new patient referral, you would think they would have been more apologetic. Now, if I had cancelled an hour before my appointment I would have been charged for a cancellation fee. This was so unnecessary and unprofessional. I was very upset but this is not a business I would refer anyone to.

I have been using Jervey Eye Group for years. They have several locations and I can always get an appointment fairly quickly. The staff is nice, very professional and I always love my new glasses. They also have state of the art equipment.

this doctor is a quack! he was unable to recognize a tumor in my eye that a second doctor noticed without even examining me. i would give no stars if possible!!!