Legacy Midwifery

My initial review of Grace Hannon, LPM was a positive one and in fairness I will not retract my opinion that she has a caring demeanor and takes ample time with her patients at each appointment, which she does. Each of my visits was anywhere from one to two hours and I felt very comfortable in her presence. However, after my initial consultation and 4 routine visits with her (1 per month) during the first and second trimester of my pregnancy, I decided to switch care providers. Many factors went into this decision, the main one being that I did not feel confident in her care and felt I was taking an unnecessary risk by having a home birth. But my real issues arose with Grace after deciding to switch care providers at Week 24. I had already paid $ 1600 with nothing more than a simple contract saying I would pay my total balance by Week 28. I asked her for a break down of charges so that I could receive a partial refund. The invoice took her 2 weeks to write up (but 4^th of July holiday was in the mix so I understand). She ended up charging me a $ 300 non-​refundable deposit which was never even hinted at, $ 150 for an initial consultation that was supposed to be free, and $ 20 for an in-​office lab draw that never took place (I always went to an outside lab). I didn’t complain or anything, I just accepted her stated fees since we didn’t have a detailed contract beforehand, and I waited 6 weeks for my partial refund. When I contacted her because I hadn’t received it, she proceeded to blame me for the delay because I had used her established method of contact (a private online messaging system) instead of a phone call, and said my refund would come in an additional 2 weeks if possible. It really upset me to be treated so unprofessionally especially after I had been very patient and agreeable. So unfortunately that’s why I’m changing my review. My advice is to get a detailed contract with fees spelled out up front in case you do not end up feeling comfortable with her. I honestly should have done that myself, but I was initially so confident that I’d be having a home birth that I didn’t even think twice about it.