River Falls Spa

My husband took me here for the couples massage and let me just say it was fantastic. First they take you into this long dark almost mid –evil hallway and from there you go to the changing rooms. The changing rooms are very feminine and offer a Sauna, Steam room and three HUGE showers. The kind of showers that have like four heads in them, like you are under a warm waterfall LOL. They also have soap, shampoo and conditioner dispensers on the wall which smell AMAZING. Then you go back to this room where you and your partner lay on the beds and enjoy the aromatherapy oils and calm music. theres also a jacuzzi and water wall. The massage lasted 1.5 hours and let me tell you it is deep massage. If you have never had a deep massage before you might want to tell them to go a little easy. Best massage ever!

Just had an awesome 90 min massage with Jessica. she worked out the knots and I feel much better. The atmosphere is amazing too!

Absolutely Incredible!
I had an accident in December 2015, my doctor suggested I get a massage to help with the contusions. On the day of my appointment it was raining extremely hard. When I arrived, I was drenched. Kelli met me at the back entrance, I undressed and she proceeded with the massage.
As they say, «the best way to enjoy a rainy day, get a deep tissue massage with hot stones». After the massage, I returned to «dry clothes» they put my drenched clothing in the dryer during my massage.
This was truly a WOW! Above & Beyond my Expectations.
Thank U Kelli, I’m healing and I will return.

The only reason for my stars is because the therapist did a nice job on my massage and it was a decent facility. However I’m really not pleased by the lack of customer service and communication skills by the booking receptionist. I did not get her name on the phone as she was rushing me. The only thing she got right was the day. I asked for an appointment at 11 with a certain therapist for 90 minutes. Which was confirmed to me on the phone. I somehow got booked an appointment at 1pm with a different therapist for only 60 minutes. My fiancé bought me a gift card for Christmas for the amount of the 90 minute massage so now I have leftover money which is only a problem because all the services are so pricey. It’s not little enough to let it go to waste. Im not even so upset by the change of therapist as I am time of appointment and massage length. I had to push back other appointments in my day to accommodate their booking error. When I came in at 10:45 I was quickly greeted by an attitude as if I was the one who made the mistake. After my massage when I mentioned it was supposed to be 90 minutes and I only got 60 I received what I felt was an insincere apology. That my complaint was an inconvenience to them. Overall I’m just put off by the lack of customer service skills. It has nothing to do with the lack of therapist skill or talent.

The Arctic Berry Facial is AMAZING. My skin felt like it was literally breathing afterward. I’ve never had a professional spa facial before (guilty!) but consider myself one who has a solid skin care regimen which includes cleansing, toning, serum moisturizing, eye cream every day and an at home microdermabrasion or deep cleansing mask once a week… So I was not sure how I would feel about the time and money involved by adding an actual spa facial to my regimen. I noticed a tremendous difference in my skin right after having the Arctic Berry facial treatment and definitely plan to go back every 6 – 8 weeks for this facial and would like to try their other facial treatments. I swear even the dark circles under my eyes diminished. It has been 4 day’s since my facial and my skin is still glowing and soft. I highly recommend River Falls Spa if you are a resident of Greenville or just visiting and want a rejuvenating experience.

There is not anything negative I can say about my experience! You are welcomed with a warm greeting then led to the clean and chic changing room were you are assigned a locker where you find luxurious robe and slippers. Once changed you are offered a beverage, mimosa was my choice, and you are seated in a relaxing atmosphere. I was then taken to have my facial which was refreshing followed by a pleasant facial and neck message. I then was given a 50 min message followed by a mani pedi.

River Falls Spa provides an incredibly relaxing experience– right in the heart of the city. I’ve enjoyed spa services numerous times since I live in downtown Greenville. But, one of the best gifts I’ve given friends is sending them to River Falls for a the Signature Massage, which is always a fantastic experience. I thoroughly recommend River Falls to anyone passing through town or to locals who want an occasional– or regular– spa treat!

What a gem of a spa! I had 4 hours to spend in Greenville, en-​route to another destination. What to do? Get a 90-​minute massage, of course! After reading Unilocal reviews, I called River Falls Spa (from the Atlanta airport early in the morning) and my spur-​of-​the-​moment request for an afternoon appointment was graciously accommodated by the receptionist.
Parking was super-​convenient — $ 10 for valet parking at the Westin Poinsett Hotel directly next door.
The landmark building in which the spa is located is elegant without being stuffy. Sleek yet comfortable décor. Soothing earth-​tones for color. Best of all… quiet and calm! A true oasis of tranquility!
Spotlessly clean changing room/​showers/​sauna that were well-​appointed with robes, towels, slippers, and toiletries. Serene, plush massage room. An ideal way to get refreshed midway through a long journey. But the best was yet to come!
My masseuse, Cheryl Hill, was truly exceptional. I have had MANY professional massages across this years… this one moved into «top place» in the rankings. A credit to her profession, Cheryl was extremely knowledgeable about musculature anatomy. She was able to target painful areas with a variety of massage techniques as well as provide an overall soothing experience. Pleasant, courteous, caring, but never over-​chatty, Cheryl provided an outstanding massage that was simultaneously relaxing and therapeutic.
Thanks, River Falls! Whenever I’m in Greenville again, I’ll be sure to visit again!

I just had the best massage of my life at River Falls Spa! Wow. From the minute I entered the elegant, 100 year-​old building downtown, I felt welcomed, pampered and received personalized attention. The front desk reception was lovely, as was the marble entryway. The relaxation began with an offer of a choice of beverages, the tasteful lighting and the lovely scent that pervades the whole space. The robe and slippers were comfy and the locker area was immaculately clean.
But, oh, the massage! The therapist was professional and welcoming. I had requested a deep tissue and she did not disappoint! A lovely surprise was her expert use of the hot stones, which, frankly, in past experience, was always a bit «meh» for me! This place really knows how to work the stones into the overall experience and not just plop them on your back. I also learned a lot about my physiology and how tension carried in the upper back can manifest itself in many other areas of the body. Just the right amount of education and conversation contributed greatly to the wonderful experience.
I would go out of my way any time to make a visit to River Falls Spa! This place is a true destination spa in a convenient, downtown location. I can’t wait to return.

My wife and I had the pleasure of getting a massage at the River Falls Spa in Greenville, SC. What a great experience we had! We have had many a massage in and out of the country and we both agree, this was by far the best massage we have ever had, anywhere! Hanna and Meliza did a fantastic massage and to our surprise, our one hour massage, lasted for A WHOLE HOUR! We are in town from Florida with several associates in our industry from around the country, several of them also visited the Spa. Each one said the same thing, best massage and Spa experience they have ever had… anywhere! If you are in the Greenville area and can possible carve out enough time for a massage, do not cheat yourself out of what may be the best experience you have ever had. Even the SPA itself is different from most in its architecture as it was once a courthouse. The room was very quiet and relaxing as you would expect, great showers and sauna as well.
Visit soon, your body will thank you!

Let me start with the good. Sharon who did my treatment, the Signature Facial was very nice, not overly chatty (which I hate,) very explanatory and smelled nice:). She did warn me about what would happen over the next hour… fifty of the 60 minutes was very nice…
The bad. Part of this treatment is a cayenne pepper/​cinnamon hot as fire cream or serum or something. It was pure misery for probably 3 minutes-​barely tolerable for 5 more. I thought my skin was burning off for sure. Then this other tightening stuff goes over that. I felt like a boa constrictor was around my neck while I could still sort of feel the agony of the burn underneath. 10 minutes of hell. It was all I could do to not peel it off with my hands.
I’ve had plenty of facials– none like this and I’ll NEVER get this one again.
Also, the waiting area and locker room is far from special. When paying top dollar ($ 150) for an hour long treatment, I expect the waiting area to be relaxing and pleasing to the senses– it’s not.

I had a 90 minute massage with Kelly last Friday. It was exactly what I needed after a long travel week. It wasn’t the fanciest spa I have ever been to and that wouldn’t be expected given I have been to many around the world. However it was great! Kelly did get rid of my aches and pains and put forth a lot of effort to do so.
I am not a small girl and was thrilled for once to have a robe that actually fit perfectly! I have never had that… no idea what a treat that was to feel comfortable in it. It is definitely pricey but in line with other similar type spas. I am sure you can get a regular massage for much cheaper but you are paying for the environment which isn’t overly fancy at all but I didn’t mine paying the premium because Kelly did such a nice job.

Wonderful spa and an exceptional staff and ownership. Would love to be able to visit more often!

The bottom line is that River Falls is a whisker away from a 5-​star establishment.
Booking
I booked the couples massage. The person with whom I spoke was excellent and took care of the reservation and called back to confirm the booking a a few days before the appointment.
The Appointment
This is probably one of the best massages that I have had. The therapists were excellent and my better half also gives two thumbs up! Excellent. Excellent.
Other thoughts
The spa is wonderfully appointed, well decorated and very clean. One has a feeling that everything is under control and the fresh fruit at the end of the session was a lovely touch.
Highly, highly recommended.

this place is amazing. best. massage. ever!!! thank you amy!!!

Great facility to just relax and take a self retreat!
Jessica is amazing. The massage was really relaxing. Very attentive and knew exactly what I needed with all this stress in my life. The place in general is nice and located in prime downtown.
I hope to visit again soon with my husband. Maybe even my mother for mothers day!
I would really recommend this place.

Amy is absolutely the greatest therapist I’ve been to in the upstate SC! She is extremely knowledgeable and understands insertion/​origin points of muscles! I certainly appreciate her passion for massage therapy as well as her overall knowledge of the musculoskeletal system! She’s a great listener (pertaining to my therapeutic needs) and I would recommend her for sure! (Especially if deep pressure is what you seek) Finally, after much time, money, frustration and energy looking for a decent therapist-​she is absolutely the best I’ve found in the whole upstate SC! Highly recommend!

Best spa in Greenville.
The bathrooms don’t have very many amenities. (brushes, shavers, qtips.)
The atmosphere is wonderful and so are the treatments.

Went to River Falls on a recent trip to SC. It is located in a beautiful building, very mysterious, very clean and well run. Jessica, my masseuse, did an EXCELLENT job. I told her I had hip pain and pain in my left foot and she took care to address those issues. It was very relaxing and I felt comfortable the entire time. My daughter had Kelly, who she said was also very good. All in all, for the price, it was well worth it and I would highly recommend.

I enjoy any chance I get to visit River Falls Spa! It’s located in a historic building in downtown Greenville and you feel like you leave the real world behind when you step into the spa.
I’ve been really impressed with my interactions with Cory, the director. He is always so helpful and pleasant. He especially went above and beyond to help my neophyte dad plan a spa package for my mom, sister, and me to celebrate our mom’s 50^th birthday and we all loved it!