I have taken my dog here three times. The first time was okay. The second time was horrible but I was thinking maybe my directions were just not clear. The third time was HORRIBLE! I tried to make the directions very simple. They just shaved away and disregarded any directions I gave. Also when my dog arrived home we discovered he was injured on his paw which was very concerning. So forewarning they just don’t care about what you want they just do what is easy for them.. .I know they seem very busy so they must be great for some.. .but I have just struggled with their service left and right.. .