House of Fins

Today was my fist time there and I couldn’t be happier! The staff were incredibly friendly and helpful as well as incredibly knowledgeable. I would recommend to anyone in need of anything pertaining to their aquarium needs.

I rely on House of Fins: The staff is knowledgeable and friendly, and the store is always stocked with fascinating marine creatures. They always have what I need, but even when I’m just swinging by for something simple, I end up staying to look at all the amazing things House of Fins keeps in its tanks — beautiful rare fish, crabs, snails, and even rays and octopus.
They’re pricey, but totally worth it; there’s no comparison with the quick-​to-​die fish I get at PetCo, and I like supporting a local business who knows their stuff!

I don’t live in the area, but I have no problem traveling a bit to visit House of Fins. They ordered a tank for me that I was looking for online. The employees were very helpful in the store and answered my questions. They took my order and had it ready a couple of days later. They also delivered the tank and put the stand together before delivery which saved me so much time and energy. The delivery people were friendly and professional and didn’t leave a big mess.
Top shelf service, look forward to doing more business with them.

Been going to House of Fins (HOF) on & off for tropical fish for about 8 years now.
Great staff, great service & high quality healthy tropical fish. Nowadays I’m being helped by associate Alec who is the resident tropical fish expert. He has been most courteous, friendly, professional & will go out of his way to answer the multitude of fish questions I have.
Alec’s fellow associates on staff are awesome too & will help you out in any way possible to get the fish you desire. One of the many nice things about the staff is that they won’t try & sell you stuff you don’t need & might also discourage the purchase of a certain fish if they feel it isn’t compatible with your aquarium, i.e. fish who needs high Ph going into tank with lower Ph.
Ok as for the quality of the fish — excellent! & this is another thing that draws me into HOF. HOF’s tanks are well kept & don’t have an array of dead fish floating around or lying down like the pet chain stores do. But the high quality does come with a high price tag so don’t expect to find chain store prices of $ 3.99 for a pair of fish.
HOF also has a wide selection of fish supplies & this is where I gave 4 stars instead of 5 — the prices are high for fish supplies, to me way above that of local competitors within a 25 mile radius but HOF does have a fair return policy so if you encounter a problem with a purchase you can return it without a problem within 7 days but I’m sure the 7 days isn’t «etched in stone».
Another side of HOF is their installation & service of professional aquariums. This end of the business never really caught my attention until I saw their work at my doctor’s office where he has a beautiful salt water tank in which I inquired about it & the secretary said it’s HOF’s work.
All in all a great & fun place to go & I will continue my frequent visits to HOF.
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This store is simply amazing!
I recently purchased a 16 gallon nuvo aquarium from House of Fins (the last one anywhere). When I called before hand to inquire about the tank I was very satisfied with the customer service over the phone. They offered to put my tank on hold until I was able to come in to the store later that day. The moment I arrived at House of Fins I was happily greeted by staff and asked if I needed help. The employees were very helpful and extremely knowledgeable.
The tanks were clean and fully stocked with beautiful, healthy fish. They had an amazing selection of both SPS and LPS corals. I purchased a beautiful Acropora frag that is doing great in my tank.
When I asked if they could specially order me a rare fish I was surprised to find out that they could help me. This is something that no other LFS in the area could do for me.
Out of all the local fish stores in the Fairfield County area my hat goes off to House of Fins.
If you are a saltwater hobbyist you will want to check this store out!

This is a business I pass nearly every day, one of several iconic Greenwich family businesses in the neighborhood. I had many pets as a child, dogs, cats, white mice, guppies, and, of course, some tropical fish. We often joked that my guppies were the most hardy of their breed. Despite neglect, they survived. House of Fins has some extraordinary tanks on the corner across from Bruce Park Grill. They are currently renovating their store sitting next to the Grill. Looking forward to a visit when it’s completed.

I love checking out saltwater aquarium shops while I travel for work. We just don’t get the selection in Iowa where I live that you get elsewhere. I had heard great things about House of Fins and made a point of driving 40 minutes out of my way to stop in.
The shop was clean and tanks looked good. Prices were higher than pretty much everywhere else I’ve been in the U.S. and the staff was too busy chatting with each other to be of any help. I felt like I was a bother to them and in their way or something. I was just browsing like anyone would do, wasn’t in their way, and only tried to ask them 2 questions about some fish.
If you want to window shop or are OK with paying double and triple the price of other places (and I am not talking about the junk places like Petco), then go here. I know that I won’t be back.

Certainly the best in the area for salt and freshwater fish. They have a huge selection of fish and saltwater invertebrates and the staff is extremely knowledgeable. I agree with the other reviewers in that they stand behind products we bought three items which actually died but did not do well in our tank. They were happy to take them back and exchange them for something that did work. Also agree that they are a bit pricier than most but worth it. We are heading back there very soon.

At first, I had a very bad experience with this shop. I did post a hateful review, and to my shock, someone reached out to me to discuss my pitiful review. His name was Rob. I believe he is the owner. Rob was very sweet and instantly tried to make me happy.
Regardless of my mishap with one employee, Rob did make everything much better and was very reasonable, understanding logical about the situation.
I expect to be shopping back in House of Fins for a fall project I am beginning.

So I have been in the reef keeping hobby for 10 years and have had freshwater and Saltwaterfish for over 30 years.
Here are my thoughts on House of Fins…
YOU HAVE GOT TO BE KIDDING ME!!!
Although the livestock was very nice (Corals and Fish), they were charging Exorbitant prices. Fish that in most stores that go for $ 35 or $ 40 for a medium size fish were going for $ 100 to $ 115.
I know that this is Greenwich CT and things are more expensive, but their prices are ridiculous. Their equipment prices are just as bad!
I would not buy fish food from this place. If they are willing to rip off their customers wallets, I can only imagine the advice that they give.
It is VERY disappointing when a fish store charges outlandish prices for their stock that may keep people away from an already expensive hobby.
The good news is that they are willing to write the word «SUCKER» on your forehead for free!

A NAUTILUS?! We had heard House of Fins had a nautilus on display and got pretty excited about it. We asked when we walked in where we might find such a thing, he asked if we were planning to buy, he looked sort of disappointed when we said no. I think they are ridiculously expensive because they’re difficult to care for. Needless to say, it was gone, and I think another worker said it died. Pity. Regardless, we spent our visit looking at all the different varieties of sea/​brackish/​fresh water life they had to offer. Giant fish! The size of your face, swimming across tanks, $ 350. Mini sting ray? Sandshark? Gobi? One of my favorites was a bright orange fish that had electric blue fangs. WANTZ IT. They also sell various plant life such as anemones, mosses, and sponge. The aquarium in my mind was vast when we left. A densely rich aquarium I will own, and my pockets will be littered with overdraft fees and ramen noodle coupons.