Audio Source Inc

Went here a few years back and spent quite a bit of money to have a new system complete with blue tooth installed in my older bmw. I talked at length to the manager about using the amp in the new stereo as opposed to using the BMW power amp just because the factory amp in the car was quite old at this point. We both agreed the amp in the new Kenwood would be a better choice at this point. I was also told the mic for the blue tooth would be routed up my a-​pillar and come out right above my head for best results. I was excited to get my car back and enjoy my new system. The results were underwhelming. The sound was okay, but not great. There was a popping every time I turned it on, and it distorted at a much lower volume than anticipated. I bought a nice Kenwood head, and 4 of their upper end speakers. I expected more. Also I noticed the mic was mounted in my instrument cluster, not at the top of the a-​pillar as I was told. The installer told me this location helps with wind noise. I suspected he just didn’t want to fish the wire thru, but was anxious to give it a try. Well, it didn’t work very well there because people could barely hear me. I returned a few days later to ask about the popping and was told this is normal. Over the months it bothered me that it popped and so one day I decided to investigate. I pulled the stereo out and my jaw dropped. Not only did they not use the built in amp as agreed, they also ran a POWERED signal to the input side of the BMW amp. This amp was clearly designed to only get a line level signal. No wonder it popped and distorted. They did this to avoid some tough wiring. 3 hours later I had run new speaker wire, to all 4 speakers. The system sounded GREAT! ! I went in to complain and they basically told me to get over it. They didn’t believe me until I offered to pull the stereo out right then and show them. They then refunded me $ 20.00. That’s all because they gave me discounted install because I bought so much. I didn’t spend thousands, but I spent over $ 600 and got a discount on a crappy install. Never again.

My car’s aftermarket amplifier power cable got shredded by my serpentine belt due to an improper installation from a company in Texas. I scheduled an appointment with Audio Source to bring my car in to have the wire re-​run, and was given a quote for the work.
When I came in for my appointment the gentleman who helped me was friendly and started working on it immediately. Within an hour, the new cable was installed and my subwoofer was working again. The price paid was within my budget and the customer service was great. I would return to Audio Source again for future work on my car audio system.