Poor Customer Service — my rental fee has gone up every 9 months. Now I’m paying $ 268 more a year for my unit. When I called the manager, I was told«your rate can go up every 9 to 12 months», «every storage business does this», «I can’t change your Rate because you are paying what a new customer would pay». When I said so what you are telling me is I need to move to another storage unit business. Response was, «you can do whatever you want»
Geoff W.
Évaluation du lieu : 5 Greenwood, IN
Great place to store your items the other review was not the experience I received at all!!! Nothing but great associates and great rental prices in the area
Ralph S.
Évaluation du lieu : 1 Indianapolis, IN
Do you like constant rate hikes? How about rude managers? Hidden fees? Then yes I absolutely recommend Extra Space storage. They’re the cheapest in Greenwood for a reason after all.